Senior Product Manager

Boston, MA, US

Job Description / Skills Required

Do you want to be part of a product team that can build products in a week when it took another industry player multiple months and $30M+ to build? If yes, then you are a Toaster.

Toast has built a powerful and easy to use Android tablet based Point of Sale platform for restaurants, helping them operate more efficiently and connect with their customer base in new and innovative ways. We have a rapidly growing customer base comprised of cafes, restaurants, bars & nightclubs. We are passionately interested in how our users interface with our products and platform. We strive to bring the best designs and products to our users. The product management team works very closely with the engineering development team to steer and guide the process of developing new and improved products from conception to launch.

On the product management team, you will interface with other team members across Engineering, Marketing, Sales, Finance, Customer Support, Field Reps, and other parts of the organization. You will also get the opportunity to interface with both independent and enterprise customers (CIOs, CTOs, CMOs, managers and employees) directly and in getting feedback regarding designs and usability in order to inspire and inform how Toast continues to build and shape it’s innovative products.

Responsibilities:

Learn the Toast platform and become a product expert Assist front-end and application engineers with development of Toast products
Deliver innovative, intuitive, and engaging product features
Software release planning and managing feature priorities and backlogs
Ability to manage multiple projects and fulfill product requests while meeting tight deadlines
Collaborate with product managers and developers and gather feedback from other team members
Perform market research and competitive analysis
Document inbound product enhancement requests from the field
Follow-up with customers and prospects directly regarding product feedback
Qualifications:

4 Years of product management or product design experience
Experience with development on mobile platforms and technologies
BS/BA or MS degree in Computer Science, Business, or related technical field or equivalent practical experience
Understanding of the hospitality space and the evolving market dynamics
Excellent written and oral communication skills with strong analytical and technical abilities
Excellent leadership, project management, and organizational skills.

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