Technical Support Student

Yokneam, IL

Job Description / Skills Required


Mellanox Technologies is looking for a First Line Support Student with experience in networking area and customer support.

Candidate’s primary responsibilities will be to perform the duties below. Additional responsibilities will be added based on company need and employee aptitudes:
Provide 1st level support to the company’s customers
Installing Mellanox products and supporting systems
Respond to customer technical inquiries
Work in shifts (24/7)
Work in a procedural environment

Candidate would be whiling to work 24/7 shifts
Could be suitable for students at an accredited university or college with at list 4 semesters left
Students from Computer Science or SW engineering faculty – preferred
Candidate must be very organized and be able to prioritize and multi-task easily with limited supervision
excellent English oral and writing skills
Candidates should have a background/experience in computer networks area –advantage
Candidates with Linux/Unix background – advantage
Previous experience in providing customer support or customer service– advantage
Previous experience with team leading or shift supervising in a large call-center/NOC – advantage