Customer Service Specialist – English speaking

Katowise, PL

Job Description / Skills Required

You will be responsible for:

Customer support and help solving fundamental problems in the delivery of services offered on the website Groupon in the US (contact us via channel e-mail and chat);
Diagnosis applications and resolution;
Cooperation with the company's internal departments;
Maintaining relationships with clients.

We expect from you:

Very good English language skills (C1 level);
Result oriented;
Good organizational skills;
Windows proficient;

We offer:

The opportunity to work part-time;
Flexible schedules tailored to your needs;
Dedicated implementing training;
Attractive salary and bonus system depends on the results;
Work in a friendly, dynamic, evolving environment;
Lots of benefits (MultiSport card, private medical care, daily fresh fruit, cereal with milk, drinks);
Beautiful, modern office in the heart of Katowice (no remote capabilities)
A relaxation area with comfortable sofas, table football and other pleasures 🙂
Outputs and social events.

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.