Senior Product Manager – Relevance

Chicago, IL, US

Job Description / Skills Required

Requisition ID: R12064
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

Senior Product Manager – Relevance, Palo Alto
As a Senior Product Manager on Relevance, you will be a leader in our global product development team building and improving our core ranking and personalization platform at Groupon. This role is high visibility, sitting at the unique intersection of supply strategy, technical product management, deep analytics, and consumer experience. You will have your hands in nearly new products launching at Groupon, and work closely with peer product leads to drive features to improve engagement and conversion across our various businesses.

Responsibilities/ Accountabilities:

Lead product direction, from conception to design, specification, and implementation, aligned with company-wide strategic vision and priorities

Partner directly with engineering leads for algorithm development and relevance systems to brainstorm and prioritize features and product enhancements

Work with product management and engineering/algorithm teams to influence the theory and design of new features, and participate in developing the final feature design

Develop and obsess over consumer-facing metrics and KPIs, and manage the product towards improving each of these metrics

Mine huge volumes of Groupon-generated and external data to develop hypotheses or working theories for new deal ranking and personalization features or experiments

Study the interaction with other parts of the business (sales, deal inventory, customer service, etc) to deeply understand the downstream impact of relevance

Own relationship and communication with sales leaders, executive management, marketing, revenue management, and other product partners throughout Groupon


Job Requirements/ Specifications:

5+ years of professional experience, with at least 2 years of product management experience preferably at a rapidly growing e-commerce company

A rigorous course of undergraduate study in computer science, engineering, business, economics, or mathematics; MBA or other related master’s degree highly preferred

Experience working with product and engineering teams, with working knowledge of SDLC and relevant technology/tools, with a track record of shipping great product

Rock solid written and verbal communication skills, with the ability and confidence to succinctly convey complex information to both executive management and engineering

Excited by working with data, systematically testing hypotheses, and making objective decisions based on quantitative A/B test results and deductive reasoning

Innate ability to coalesce quantitative data, qualitative feedback, and strategic direction from different sources to translate into high-impact features our users will love

An interest in solving new and unique challenges, and never satisfied with unsubstantiated or superficial conclusions and statements 

The confidence to challenge the status quo in an ever-evolving business, and the ability to influence others with strong opinions to adopt superior alternatives to the norm

Must have solid analytical skills with some fluency in SQL.