People Operations Coordinator

San Mateo, CA, US

Job Description / Skills Required

About GoPro

GoPro, Inc. is transforming the way people capture and share their lives. What began as an idea to help athletes self-document themselves engaged in sport, GoPro has become a mobile storytelling solution that helps the world share itself through immersive content.

GoPro offers a fun and fast-paced work environment with passionate and motivated people who have a drive to learn, innovate and succeed.

Who Will Love this Position?

You’re passionate and thrive in a fast paced and constantly changing environment
Naturally curious. You're innovative, extremely creative, and constantly looking for ways to improve upon things
Self-driven. You have superior organizational skills, integrity and great follow through on tasks. You don't get overwhelmed easily. Competing tasks and requests? No problem!
You’re highly engaged as an HR professional who can understand and cultivate GoPro’s fun, agile and productive culture

What You Will Do

The People Operations Coordinator is responsible for day to day administration of People Operations, assisting team members with their People Operations questions, and supporting GoPro culture. The People Operations Coordinator serves as the first point of contact for employee inquiries for a designated client group regarding on-boarding, benefits, total rewards, Workday, Betterworks, people team policies and guidelines.

The People Operations Coordinator must provide superior internal and external customer service, produce quality work, and maintain an atmosphere of teamwork, collaboration, and continuous improvement.

New Hires & On-boarding

Work cross functionally with recruiting, IT, WPS, payroll, and hiring managers to ensure the successful onboarding of new employees
Communicate with new hires and managers about the new hire process
Train new hires and current employees in current and new systems
Participate in weekly onboarding events

General HR

Responsible for People Team inbox – resolve routine HR problems and escalate as needed
Respond to EDD and unemployment claims
Prepare termination paperwork and work with Business Partners for successful off-boarding
Handle verification of employment requests
Assist in development and documentation of processes, procedures, and policies
Management of vendor requests

HRIS – Workday

Conduct data entry for new hires
Process employee status changes including org changes, manager changes, salary changes, transfers, promotions, terminations, and leave of absence
1st Tier Benefits administration – understand and review changes and entries
Work with the HRIS Administrator to audit data, pull reports and load data
Assist with internal audits to ensure compliance
Be comfortable with data, running and analyzing reports (some ad-hoc) will be a weekly task

Support and Coordination

Coordinate and assist with company-wide People Operations programs and special projects
Create Total Rewards team POs, submit invoices, and obtain contract approvals through Finance and Legal systems
Manage confidential files and file room
Order GoPro Goods, cameras, accessories and other items as needed for new hires and team

Skills We’re Stoked About:

2 years previous experience in a complex, fast paced environment
Bachelor’s degree
Knowledge of HR practices and principles
Essential technical skills: Excel, Word, Powerpoint. Prior experience working with a HRIS (preferably Workday) preferred but not required.
Ability to gracefully handle competing priorities simultaneously
Maniacal attention to detail, critical thinker, and proven ability to create simple, sustainable and organized processes
Outstanding follow-through, self-directed and highly motivated with a strong sense of urgency
Excellent communication skills and a professional demeanor with a high regard for confidentiality
Excellent writing skills and ability to make updates and changes as needed
Strong time management skills and ability to make judgment calls
Work well in a highly collaborative environment and open to give and receive feedback
Ability to handle sensitive information with discretion and maintain confidentiality
Ability to establish strong relationships within all levels of an organization


Your own GoPro Camera (Mounts and accessories included)
Live it. Eat it. Love it. – Two dedicated hours during your week to explore your passions and capture it with your GoPro.
Employee commuter shuttles throughout the Bay Area (San Francisco, Oakland, San Jose)
Employee discounts on GoPro products and other industry discounts
Paid Time Off Programs
Medical, Dental & Vision – premiums are fully paid for employees
Life Insurance & Disability Benefits
Company 401(K) Match
LiveHealthy Program – Monthly benefit toward participation in wellness activities
Awesome wellness program including onsite fitness classes, health screenings, farmers market and more!
Subsidized onsite cafeteria
Fully stocked break rooms on each floor!