Job Description / Skills Required
Mellanox Technologies is looking for an experienced Ethernet System Engineer responsible for providing technical solutions to their customers. The EMEA wide role is aligned to the Media vertical to address specific solutions required by the Post Production and Broadcast markets.
As the Broadcast industry shifts to a platform based on IP, understanding the technical challenges is key, from sender to receiver; from server to storage. The right candidate will be responsible for on-site visits to promote Mellanox based solutions, review designs, create designs, examine customer problems and provide suggestions on optimal ways to use Mellanox products. They will also be responsible for establishing relationships with key individuals and identify and develop new opportunities within accounts, give product demonstrations and execute benchmarks to show product capabilities and ease of use. Additionally, the candidate will be required to understand competitor's strengths and weaknesses relative to the appropriate technical strategy.
We are expanding our Ethernet activities in Europe and are seeking to fill this position in the UK. This individual will work with Mellanox regional sales managers to introduce our technology into new accounts, technically manage existing accounts and grow the business in Media.
Introduce Mellanox’s products to new/existent accounts
Answer technical questions regarding hardware and software in sales calls
Analyze customer requirements and recommend creative architectures and solutions that implement Mellanox products.
Provide constructive feedback to engineering regarding product requirements, support tools, support methodologies
Provide an effective bridge between end users and Mellanox’s engineering team
Assist in architecture definition with customers and provide technical support for evaluation and proof of concept projects to reach successful completion
Maintain close contact with engineers and management at customers and provide status and new project information
Debug HW and/or SW problems at customer installations and work with customers in fine-tuning and benchmarking applications
Assist end users in taking Mellanox platforms to production
BSc Electrical Engineering, Computer Engineering, or Software Engineering.
Minimum 5 years in systems engineering experience or equivalent
Experience in Media a plus
Experience in low latency / high BW interconnects a plus
Technical disciplines, e.g., infrastructure architecture in an enterprise data center, information technology, software development, or hardware architecture/design
Good verbal communication and presentation skills
Strong interpersonal skills and an ability to work directly with customers
Strong analytical and troubleshooting skills
Ability to handle and resolve critical customer issues/problems resulting in a high level of customer satisfaction