Systems Engineer – Australia

Melbourne, AU

Job Description / Skills Required

Description
Zerto is rapidly expanding its global presence and partner network, and as rapidly growing and agile start-up, employees have the unique opportunity to be part of a team that is building the company to become a truly great enterprise.

Systems Engineers (SE) at Zerto are among the very best of the best. Each SE at Zerto brings with them a passion for solving critical business issues through the application of a world-class technology solution. Zerto SE work closely with sales and with the Zerto Product Management and Engineering teams.

Zerto SE team members resolve prospective customers’ technical questions through diligent presentation, evaluation, and troubleshooting by leveraging their experience with virtualization, networking, storage, and other infrastructure solutions such as Active Directory, DNS, and so on

Responsibilities:

Deliver the Zerto message and vision including technical architecture presentations and product demonstrations to prospective customers and partners
Conduct remote calls and face-to-face meetings to discuss prospective business and technical fit with Zerto software products
Establish relationships as a trusted technical adviser with customers, prospective customers, partners, and potential partners
Provide technical guidance and support of sales efforts to drive team-based selling with aligned account executives
Guide prospective customers through installation of proof of concept solutions, working with customers and the account executive to ensure that the customer purchases the software following the POC
Support pre & post sales issues
Opportunity to evangelize Zerto solutions at local, regional, and national events and trade shows such as VMUGs, VMworld, Microsoft TechEd, Amazon re:Invent, and others
Working with aligned Account Managers as well as regional Sales Managers to drive partner onboarding and enablement in the region to develop strong and deep strategic relationships with Value-Added Resellers (VARs), Distributors, Managed Services Providers (MSPs), and other partners and channel community members
Interact with Development and Engineering to ensure the product fills customer requirements and communicate these requirements and findings to the Product Management team
Provide feedback to Development around customer requirements and long term BC/DR goals
Evangelize Zerto solutions online through social media
Requirements:

At least 5 years of experience as Pre Sales Engineering or similar role
Strong communication and interpersonal skills
The ability to explain technical solutions and concepts to non-technical people
Good practical understanding of Data center and Cloud architecture
Experience with hypervisor based products/infrastructure (e.g. VMWare vSphere, Microsoft Hyper-V, Openstack, etc)
Understanding of storage concepts, architecture and storage platforms (e.g. SAN/NAS/DAS)
BA/BS, preferably in a Computer related field
Working knowledge of Microsoft (Windows Server 2008, Windows Server 2003), plus x86 platforms, devices, and networking

Highly Preferred Skills:

Working knowledge of Salesforce.com or other major CRM
Knowledge of or familiarity of real-life IT environments
Enterprise-level systems administration, recovery, and configuration
Experience in server, storage, andor network administration
Technical certifications (VCP, MCSE, CCNA, etc.)
Experience with operation and administration of Windows Server 2012 and/or Windows Server 2008 systems
Decent practical working with and administration of Microsoft SQL Server, MySQL, Oracle, or other mass-market databases
Strong Linux or UNIX administration skills & familiarity with the installation and configuration of Linux or UNIX operating systems & setup and operation of TCP/IP networking on Linux or UNIX systems
Ability to test and setup customer-like computing environments for demo/troubleshooting purposes
Understanding of computer and networking hardware
Network routing, configuration, etc.
Mandarin speaking in a fluent manner is an advantage

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