Systems Engineer

Reading, GB

Job Description / Skills Required

Description
About Us

Zerto is the industry’s first hypervisor-based, virtual-aware, replication solution for tier-one applications. It closes a critical gap in cloud and enterprise business continuity and disaster recovery (BC/DR). Zerto Virtual Replication is 100% VM-aware and storage-array-agnostic, delivering the mobility and flexibility needed for virtualized infrastructure without compromising on the scalability and performance required for protecting federated production applications.

Zerto is rapidly expanding its global presence and partner network. Zerto has dual headquarters in the Massachusetts and Israel.

Why work with our group

Team members resolve prospective customers’ technical questions through diligent presentation, evaluation, and troubleshooting by leveraging their experience with virtualization, networking, and storage best practices. The Channel Sales Engineering team works closely with our engineering, sales, and product management teams to ensure that Zerto is delivering overall superior service and support to both our clients as well as prospective customers. Zerto Sales Engineering team members are the “best of the best” presenting our business-critical, virtual BC/DR offerings.

Zerto is at a very exciting time in the company development. This creates a dynamic and fun work environment. As a small and agile start-up, employees have the unique opportunity part of a team building the company from its early stage to becoming a great company. Zerto offers the opportunity to work with exceptional individuals as part of a hot and promising start-up, backed by tier-1 VC funds.

Zerto is offering an attractive compensation package consisting of base salary, bonus, equity participation and benefits to attract and retain individuals of the highest caliber.

Job Description:

As a Zerto Channel Systems Engineer, you will be responsible for presenting the Zerto Virtual Replication platform & technology partner solutions to Zertos' most strategic and impactful channel partners. As a field based Channel SE, you will be tasked with delivering pre-sales training, best practices and demonstrations in person and remotely. You will be accountable for gathering the partner's technical requirements for new features and knowledge. As an extended member of the Sales and Channels team, the Channel SE will align with a Channel Account Manager in the region to create, update and deliver the partner technical enablement strategy.

Responsibilities:

Build relationships with key partners and Zerto SEs within their resident geography and assigned partner base
Focus on enablement & relationships for limited number of partners & new recruits
Management and creation of technical enablement plan for channel partners
Owns, monitors, reports on, and drives technical enablement activities for assigned partner base
Teaches in-geo SEs how to manage and deliver technical enablement plan for their partner base
Be a Zerto technical expert: know BC/DR, competition and channels business dynamics
Can walk the talk: lead lab, demo, best practices sessions & workshops with enterprise customers
Provide on the job training for partner SEs by allowing partner SEs to shadow presentations and evaluation installations
Coordinate partner training activities with wide range of Zerto field & corporate resources
Host training sessions to provide tutoring opportunities for partner SEs
Provide ad-hoc support for evaluations and post sales issues with partner engineers, and quickly transition them to appropriate internal resources
Present at channel driven marketing activities on an as needed basis
Assist in the selling effort to partner technical resources during new partner recruitment
Collaborates with other Channel SEs & SEs, in-geo & National CAMs

Qualification Requirements:

BSCS or equivalent and 3+ years of experience as an SE, preferably in a partner facing role.
Experience that emphasizes business continuity and disaster recovery
Travel of approximately 50% within resident/home region.
Ability to work independently while following prescribed enablement plan
Self-motivated, high-energy and fun spirited individual who takes a very friendly and helping-hand approach
Strong communication (written and verbal) and presentation skills, both internally and externally. Can Passionately deliver high-level messaging & most TOI sessions
Strong problem finding and solving skills, ability to analyze complex problems and use a systematic approach to gain quick resolution, even under duress
Superior organizational skills
'Whatever it takes' attitude and motivation to do whatever necessary to assist in closing a deal
Experience working with Channel partners and understanding of a channel centric go to market approach.
Experience installing and configuring virtual environments