Job Description / Skills Required
Mellanox Technologies is looking for an experienced Ethernet Technical Pre-Sales Engineer to work with customers, OEM and channel partners to provide solution designs, conduct on-site hands-on demonstrations and drive proof-of-concept initiatives with strategic accounts.
The role is responsible for driving optimized architectural infrastructure for customer cloud, datacenter, storage and HPC projects through Mellanox Intelligent End-to-End Interconnect Solutions.
We are expanding our Ethernet activities in Malaysia and Singapore, and are seeking to fill this position in KL. This individual will work with the respective Mellanox Country Manager’s, APAC SE team and channel partners to introduce our technology into new accounts, technically manage existing accounts and identify opportunities for business growth in target market segments.
Cover Malaysia and Singapore activities as part of APAC SE team
Create awareness and update of Mellanox solutions to existing/new customers and to drive channel pre-sales enablement.
Analyze customer requirements and recommend creative architectures and solutions that implement Mellanox solutions.
Provide constructive feedback to engineering regarding product requirements, support tools, support methodologies
Provide an effective bridge between end users and Mellanox engineering team
Assist in architecture definition with channel partners/customers and provide technical support for evaluation and proof of concept projects to reach successful completion
Maintain close contact with engineers and management at customers and provide status and new project information
Bachelor of Computer Science, Electrical, Software or Computer Engineering
Minimum 5 years in technical sales/support experience or equivalent
Experience in low latency / high bandwidth interconnect such as InfiniBand for HPC, Storage, High Frequency Trading, Cloud a plus
Experience in 10G/40G Ethernet project and SDN a plus
Technical disciplines, e.g., infrastructure architecture in an enterprise data center, information technology, software development, or hardware architecture/design
Experience working on Service Providers and Financial Institutions market segment a plus
Good verbal communication and presentation skills
Strong interpersonal skills and an ability to work directly with customers
Strong analytical and troubleshooting skills
Ability to handle and resolve critical customer issues/problems resulting in a high level of customer satisfaction
Business level English