Job Description / Skills Required
Requisition ID: R10178
Risk Analysts are the knowledge pool of the Reconciliations department. They are responsible for conducting the necessary checks on all reconciliations. They must be available as a contact point within the department and be fully aware of the reconciliation process and workflow. This role requires that the individual work closely with multiple departments across Groupon, as they explore and attempt to recover the financial loss to Groupon through previous deals.
Understand the reconciliations workflow and perform the recovery of any overpayment;
Be able to evaluate the type of overpayment made while reconciling a merchant account;
Building inter department relations for effective communication and process building;
Investigate escalated issues and cases and prepare extensive reports where necessary;
Contacting and negotiating with merchants for overpayments in relation to the reconciliation process;
Reporting any potential threat spotted to the revenue or processes of the company;
Cultivating relationships with multiple departments across the company to enhance the risk function;
Holding payments and/or removing features from active status in order to prevent financial loss;
Excellent written and verbal communication skills in French;
Bachelor's degree in business discipline preferred;
Strong analytical/problem solving skills;
Comfortable making creative judgment calls;
Comfortable handling difficult conversations – good negotiation skills;
WE OFFER YOU:
Full challenging job in a fast-growing international work environment;
A role that has a real impact on business solutions
Attractive salary, bonus system and wide range of employees benefits;
Workplace in the center of Warsaw;
Friendly and really inspiring atmosphere at work!
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.