Senior Product Manager – Redemption Experience

Palo Alto, CA, US

Job Description / Skills Required

Requisition ID: R12849
Groupon is looking for an innovative and data driven Product Manager to craft a world-class redemption experience and post-purchase life cycle for our 50+ MM global users.

Take this unique opportunity to join one of the fastest-growing companies in the world. Our mission is to connect customers to local commerce – you will be the owner of that experience as you guide users to redeem their Groupons seamlessly and friction free.

In this position, you will work with a dedicated team of engineers, designers, and analysts to improve the redemption experience for Groupon’s mobile app and website. You will be responsible for identifying key initiatives, prioritizing them on a roadmap, and delivering results. Your results will carry impact to millions of users across the world and drive customers back into the app.

In This Role You Will….

Own the redemption experience deliver a world class post-purchase journey, driving every reason for a user to come back to Groupon.

Craft a winning product strategy – socialize, prioritize, and execute to turn your vision into a reality.

Define product requirements and communicate clearly to the engineering and design teams. You will work with these teams to bring features to market, test, measure, iterate and advance.

Dive deep into our data, know your customer, define success, and move the needle on key metrics.

Work closely with General Managers on the business side, and align roadmap initiatives to help grow revenue and scale globally.

About You:

You have 4+ years proven track record in bringing consumer facing mobile and/or web products to market. You care alot about the nitty-gritty details that lead to a polished and beautiful product.

You can juggle multiple hats, and priorities. You adapt well in a flexible, fast paced environment.

You’re customer first – You can step into a user’s shoes (and are one yourself) and be their voice in meetings or working sessions. You look at customer data obsessively to marry numbers and qualitative behavior into your vision and strategy.

You have excellent verbal and written communication skills and can drill down from a big picture to the details depending on your audience.

You love data and have the proven ability to make data-driven decisions and extract insights from product metrics. Experience with SQL, Teradata, statistical analysis a big plus.

Has experience with agile software development and can masterfully prioritize backlogs for software engineers

Has a technical background through either education or experience

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.