Technical Product Program Manager

Palo Alto, CA, US

Job Description / Skills Required

Requisition ID: R12989
Do you want to drive high-visibility initiatives for Groupon’s latest and greatest products? Are you a problem-solver who enjoys new challenges? Boldly go where no program manager has gone before and work on Groupon’s emerging products.

DESCRIPTION:

The Product Operations Program Manager will own programs across Groupon’s emerging product teams and lead cross-collaborative projects that result in organizational efficiencies and teams meeting product goals. You will drive high-visibility initiatives for Groupon’s latest and greatest products. You will tackle the challenging problems in technology.

RESPONSIBILITIES:

Develop replicable, strategic, cross-functional programs for Groupon’s product teams

Engage with and obtain buy-in on program strategy from product managers, leadership, and cross-functional teams

Drive and communicate status on initiatives from conception through completion

Communicate timely and accurate status to appropriate stakeholders

Identify, track, and drive process to resolve systemic issues

Drive improvements in processes and technology that will save time, money, and resources

Identify, route and solve major product escalations with product and engineering teams

Develop tools and reporting systems to track product progress

QUALIFICATIONS:

Bachelor’s degree and 3+ years experience in operations/technology/project management

Self-starter with excellent communication and project management skills

Strong team management skills; ability to instill commitment among team members at all levels

Highly organized, detail-oriented, and expertise in balancing multiple, rapidly-moving projects

Superb judgment with the ability to make decisions and drive projects to completion with minimal oversight

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.