Senior Sales Operations Manager

Mountain View, CA, US

Job Description / Skills Required

The Senior Sales Operations Manager (SSOM) manages support functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales job design, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent. She/he is responsible for the overall productivity and effectiveness of the assigned sales organization. Reporting to the Chief Revenue Officer, the SSOM also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported.


Coordinates sales forecasting, planning, and budgeting processes used within the sales organization
Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts
As needed, coordinates planning activities with other functions and stakeholders within the firm. Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
Works to ensure all sales organization objectives are assigned in a timely fashion.
Proactively identifies opportunities for sales process improvement
Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement
Assists sales management in understanding process bottlenecks and inconsistencies
Facilitates an organization of continuous process improvement
Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization.
Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data.
Works closely with sales management to optimize the effectiveness of the firm’s technology investments.
Coordinates training delivery to sales, sales management, and sales support personnel in the sales organization supported.
Provide input to senior leadership in the development and administration of sales incentive compensation programs.
Working with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
Directs and supports the consistent implementation of company initiatives.
Builds peer support and strong internal-company relationships with other key management personnel.
Skills / Knowledge / Experience

Four year college degree from an accredited institution
Three years sales or sales management experience in an enterprise software sales environment
Demonstrated proficiency managing analytically rigorous initiatives
Salesforce and Excel proficiency
Experience of Altify is a plus
If you are interested in applying for this position please send your resume

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