Shipping & Receiving Coordinator

San Mateo, CA, US

Job Description / Skills Required

About GoPro 
GoPro, Inc. is transforming the way people capture and share their lives. What began as an idea to help athletes self-document themselves engage in sport, GoPro has become a mobile storytelling solution that helps the world share itself through immersive content. 
GoPro offers a fun and fast-paced work environment with passionate and motivated people who have a drive to learn, innovate and succeed. 
What You Will Be Doing
The Shipping & Receiving Coordinator is responsible for preparing documentation, maintains records, and coordinates logistics for inbound and outbound shipments. Assist requesters with general shipping and mail needs, orders shipping supplies, audit and reconciles packages slips verses product to ensure accuracy.
Prepares documentation, maintains records, and coordinates logistics for product shipment.
Leads communications within the Shipping/Receiving area. Schedules and Coordinates both Domestic and International freight forwarder transactions.
Ensures freight forwarders are selected based on company objectives for cost and delivery.
Maintains Shipping records, including providing tracking or shipping history information to customers on request.
Prepares Shipping paperwork as well as completes shipping transaction in appropriate systems.
Prepare boxes with appropriate labels for shipment as required.
Provide guidance to others within the Shipping/Receiving area.
Communicates status of Shipping/Receiving activities to appropriate personnel. May train new hires.
Generate shipping output documents as required.
Generate customer invoicing upon shipping. Audit waiting-to-ship reports daily to ensure all invoicing is completed.
Coordinate the shipping of freight by contacting appropriate freight carriers.
Communicate shipping volumes and priorities closely with the Warehouse manager to optimize available resources.
Shop rates for prepaid shipments to ensure that we are getting the best possible freight rates.
Respond to billing questions from external freight payment services.
Formally document new or changed procedures. Identify who requires training and execute training if needed.
Maintain knowledge of current international import/export regulatory requirements. Update applicable standard operating procedures as necessary.
Participation in transportation-related project teams.
Effectively lead cross-functional root cause and corrective action to resolve customer-related shipping issues.
BA/BS or equivalent experience
At least 3+ years of shipping & receiving coordination experience.
Experienced with inventory control and shipping & receiving protocols.
Experienced in data entry and analyzing information give by requesters to successfully complete production order request.
Must have a good driving record, U.S driver’s license and certified forklift driver.
Must be self-motivated and highly customer-centric.
Proven ability to work in a fast-paced, ever changing, and high volume department.
A creative thinker with a proven track record of getting tasks completed.
Good communication skills, with the ability to talk to management and customers.
Your own GoPro camera (mounts and accessories included) 
Live it. Eat it. Love it. – Two dedicated hours during your week to explore your passions and capture themwith your GoPro. 
Employee commuter shuttles throughout the Bay Area (San Francisco, Oakland, San Jose)
Employee discounts on GoPro products and other industry discounts 
Paid Time Off Programs 
Medical, Dental & Vision – premiums are fully paid for employees 
Life Insurance & Disability Benefits
Company 401(K) Match
LiveHealthyProgram – Monthly benefit toward participation in wellness activities 
Awesome wellness program including onsite fitness classes, health screenings, farmer’s market and more!
Subsidized onsite cafeteria
Fully stocked break rooms on each floor! 
GoPro is an Equal Opportunity Employer