Job Description / Skills Required
Groupon UK is looking for an Inside Sales Consultant (Level 2 Hunter) to focus on new business and generating leads for our larger national and local accounts. Reporting into the Inside Sales Director, you will be responsible for proactively sourcing and developing new business opportunities with SMEs merchants. Through a consultative sales approach you will present business solutions to meet the merchants, customers and Groupon’s expectations and will become a vital part of the merchants marketing and business plans.
What the role entails:
Proactively source, pitch and close deals (via phone) that feature on Groupon, continually expanding the range of offers for our subscribers.
Present Groupon as the unique opportunity for businesses to acquire new customers.
Construct and negotiate offers which meet expectations of Groupon, merchants and the customer.
Achieve and exceed on weekly and monthly KPIs
Educate merchants on how Groupon works and how they can maximise the opportunity post feature.
Demonstrate a thorough understanding of your merchants business and adopts a consultative sales approach.
Hand hold merchants through the full process i.e. until Groupon voucher redeemed.
Maintaining regular contact with merchants until effectively handing them over to our Account Management team to ensure a long term and successful relationships with Groupon.
Take ownership of the full sales process.
Strong knowledge of all aspects of the Groupon business model and the daily deal market.
Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards.
Utilises internal tools to optimise performance Involve line management to assist with closing deals where necessary.
Good understanding of seasonality and when is the best time to feature merchants.
Demonstrate understanding of market trends and social media hot topics.
Actively carry out research on regions
What we need from you?
Experience in canvassing and cold-calling into various types of local businesses, with evidence of consistent and current success.
Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer.
Strong relationship builder, has a positive attitude and is a team player.
Highly driven, is self-motivated, target orientated, resilient and tenacious.
Customer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learn.
Strong analytical skills, makes well-judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas.
Has a flexible approach, thrives under pressure and enjoys working in a fast paced environment.
Highly organised and plans and prioritises work effectively.
Undergraduate degree is desirable but not essential.
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.