Systems Engineer

Chicago, IL, US

Job Description / Skills Required

We have an immediate opening for a Systems Engineer on our Corporate Infrastructure team. The role will encompass supporting and building the technology infrastructure that enables the day-to-day operation of the Groupon.

Specific Duties and Responsibilities:

Assist with planning and coordination for office relocations, new builds and acquisitions

Assist with budgeting and forecasting; review and approve purchase requests relating to IT infrastructure

Maintain the server stack in all Groupon offices (including Active Directory, DFS, NPS, WSUS, and WDS), optimising the configuration to improve end user productivity

Maintain and update tools for the Support Services team, including OS images, scripts, and associated infrastructure

Manage Group Policy

Coordinate patching and deployment of software updates

Manage backup jobs, monitoring, restorations and disaster recovery

Perform Active Directory administration tasks and assist with infrastructure optimisation

Identify improvements and develop solutions and automations for routine and repetitive tasks

Develop and maintain technical and procedural documentation

Engage regularly with Support Services and Network/Telecom Teams to assist with implementation of projects and ensure new technologies and solutions are properly documented and managed

Maintain close liaison with Globally based colleagues, actively participating in architecture discussions and ensuring alignment on all processes and standards

Ensure SLA’s, target response times and recovery time objectives are met

Participate in on-call rotations and processes across multiple global teams

Expertly handle escalated tickets, rapidly responding and resolving technical crisis situations

All other duties as assigned
Skills and qualities are required:

* Experience supporting Linux (Red Hat, CentOS, Ubuntu) and Windows 2008/2012 environments

* Experience administering/supporting an Active Directory Environment

* Knowledge of server technologies like DHCP, DNS, NTP, RADIUS, SAML, LDAP, and other various 3-4 letter acronyms

* Experience with VMWare ESXi and vSphere

* Ability to program in at least two common scripting languages such as: BASH, PowerShell, Ruby, Python, or Perl

* Capable of working in a fast paced environment

* 5-10 years IT experience

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.