Application Engineer

Raanana, IL

Job Description / Skills Required

Overview:

Mellanox Technologies is looking for an Application Engineer with strong Software and Real-Time Embedded programming background. The Application Engineer will work closely with R&D, System Engineers and our customers to support product integrations, help debug Mellanox products in the field and ensure successful customer deployments.
Responsibilities:

Work as customer technical expert, work to sharpen customer solutions and solve their technical challenges
Debug Software and Real-Time Embedded/Firmware issues and provide solutions to customers
Support proof of concept and pre-sale activities introducing Mellanox's products and integrating them to new/existing accounts
Lead complex and technical activities with customers, build debug strategies and lead a team to execution
Provide constructive feedback to R&D and Marketing regarding product requirements, customer experience, support tools
The position involves the ability to solve complex multidisciplinary issues, and when required manage escalations with multiple engineering groups, and facing customer
Qualifications:

B.Sc. in Electrical Engineering, Computer Engineering, or Software Engineering
Minimum of three years computer software development
Strong software experience
Strong analytical and troubleshooting skills
Previous experience with Real-Time embedded programming or software development over Linux a plus
Ability to handle and resolve critical customer issues/problems resulting in a high level of customer satisfaction
Good verbal communication and presentation skills
Strong interpersonal skills and an ability to work directly with customers