Senior Business Operations Analyst

Palo Alto, CA, US

Job Description / Skills Required

Requisition ID: R13042
The Biz Ops team bridges the operational and product sides of Groupon, using a strategic mindset, analytical thinking, and operational horsepower to drive business value from Groupon’s product and engineering investments. With an alignment to specific product areas (e.g., search, conversion, customer engagement, etc.) they develop the knowledge and insights that fuel our product strategy & development. This position is for Palo Alto (part time in SF is OK) and will report to a manager of business operations.

Typical responsibilities:

Partnering with Product managers, and to a lesser extent, engineering, marketing and sales to identify and drive strategic and operational improvements that deliver sustainable lift.
Applying your expertise in quantitative analysis and the presentation of data to understand how users interact with Groupon's offerings
Developing & testing hypotheses to explain both macro and micro trends and opportunities in the business
Quantifying the value / size of new opportunities to inform and prioritize product roadmaps
Designing both the business logic and the technical specifications to extract key data elements from Groupon’s products
Creating dashboards and communicating product performance towards achieving product goals
Reviewing product performance, advising on areas of opportunity, and analyzing A/B testing and other experimental data to measure the impact of new features
Develop effective statistical models for segmentation, classification, optimization, etc.
Ideal candidate will have:

2-4+ years of relevant work experience in highly analytical roles (consulting, investment banking, product analytics, etc.)
Excellent communicator (written + oral). An ability to work well with a wide range of people.
Demonstrated ability to influence outcomes and decisions (not just report on analytics)
Advanced proficiency in Excel and SQL
Interest and passion for data, product development and e-commerce
This position is for Palo Alto (part time in SF is OK) and will report to a manager of business operations.

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.