Technical Product Manager – Europe, Middle East, and Asia

Chicago, IL, US

Job Description / Skills Required

Job summary: Groupon is looking for a data-driven technical program manager to drive execution of the most impactful initiatives for Europe, Middle East, and Asia (EMEA). You will lead and coordinate design, implementation, testing, and post-launch analysis efforts between internal teams (both within engineering and outside engineering).

Drive the EMEA product roadmap based on forecast business lift and company strategic priorities
Drive revenue lift by identifying, prioritizing, and project managing the launches of successful A/B tests in EMEA
Meet with partners in London and Dublin virtually and in-person to discuss the product roadmap and business needs
Engage with and obtain buy-in on product strategy from EMEA leadership, product managers, engineers, and cross-functional teams
Understand technical dependencies in detail, and project manage complex technical projects through to launch
Provide technical implementation guidance, while troubleshooting and escalating issues
Understand operational workflows, identify and implement processes to drive operational scaling, and create new processes when appropriate
Deep dive into the EMEA product, identify bugs and product gaps, and drive fixes with urgency
Prioritize new experiments, strategic launches, bugfixes, and other initiatives based on data and revenue forecasts
Drive data deep dives into experiment launches to identify and correct issues
Communicate timely and accurate status to appropriate stakeholders
Develop tools and reporting systems to track product progress

Bachelor’s degree and 3+ years experience in operations/technology/project management
Self-starter with excellent communication and project management skills
Strong team management skills; ability to instill commitment among team members at all levels
Highly organized and detail-oriented, with expertise in balancing multiple, rapidly-moving projects
Superb judgement with the ability to make decisions and drive projects to completion with minimal oversight
Strong communication and influencing skills
Deep analytical skills, both quantitative and qualitative, with a track record of applying these to inform effective and successful business decisions driving a customer-centered product strategy
Obsession with understanding and meeting the needs of the customer
Occasional international travel (1 week every 2 months)
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.