Nail & Spa Industry Specialist, Business Development

Chicago, IL, US

Job Description / Skills Required

BeautyNow by Groupon is the leading technology marketplace connecting high-quality salons and spas with millions of customers nationwide.  BeautyNow leverages a seamless booking platform and offers this convenient booking experience to on-the-go beauty consumers, driving traffic when salons need it most.

BeautyNow by Groupon is seeking a beauty industry expert with significant experience with nail salons, spas, and maintenance beauty. The BeautyNow Nail & Spa Industry Specialist will be charged with scaling BeautyNow’s pioneering yield management solution among nail salons and spas that have never partnered with Groupon for their traffic and appointment needs.   The Nail & Spa Industry Specialist will be responsible for forging connections with decision makers at nail salons and spas across the nation.  BeautyNow management will seek input from the Nail & Spa Industry Specialist on partnership strategies for local businesses and multi-location chains alike.  The Nail & Spa Industry Specialist will also be called upon to develop cross-channel strategies to increase awareness and activation among industry publications and tastemakers.   This individual will be expected to maintain a prescribed high level of activity with respect to salon outreach and contracts closed.

Essential Areas of Responsibility:
Build opportunity for BeautyNow within the nail and spa industry through proactive outreach to nail industry decision makers
Generate buzz about BeautyNow as the easiest way to fill seats for high-quality nail salons and spas
Develop familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue and profit drivers
Contribute to Product & Design strategy for innovation pipeline targeting the nail and spa industries
Interface with Booking Concierge staff to ensure a seamless transition of accounts and align on merchant strategy

BeautyNow Qualifications and Job Requirements:
1-2+ years of proven success in a sales environment or in a nail salon or full-service spa
Must have strong relationship building background
Demonstrate high degrees of diligence and accountability, with evidence of personal results
A balance of coachability and confidence
Comfortable in a competitive environment, with evidence of personal ambition to improve
Captive learner, excited about the opportunity to develop consultative sales skills
Action-oriented, motivated and the previous results of demonstrated success in career
 
Preferred Qualifications:
Bilingual in English and Vietnamese, Korean, or Mandarin
 
Key Performance Indicators:
Contracts Closed, Average Bookings/Merchant/Month, Merchant Satisfaction, Weighted Average Margin
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.