Sr. Software UX Program Manager

San Diego, CA, US

Job Description / Skills Required

About GoPro
GoPro, Inc. is transforming the way people capture and share their lives. What began as an idea to help athletes self-document while engaged in sports has become a mobile storytelling solution that helps the world capture and share immersive contentGoPro offers a fun and fast-paced work environment with passionate and motivated people who have a drive to learn, innovate and succeed.
GoPro’s Software and Services Design team is looking for a UX Program Manager who is passionate about the field of user experience and who has developed and managed large-scale programs. As a UX Program Manager your main objective is to make the design organization as effective as possible and be an advocate for design cross-functionally. You will shepherd projects through the design process, partnering with Technical Program Managers and working cross-functionally with product managers, designers and engineering teams to plan projects, define milestones, assign resources, assess risks, and ultimately set up the design team for success.
This role requires someone who is flexible and able to tweak and evolve their design management tools and processes to fit different programs and teams, ultimately enabling design teams to do their best work.
What You Will Do
Guide the design process for complex products and services from concept to delivery
Provide up-to-date visibility into current projects, resource utilization, team performance and UX health across your teams
Collaborate with and support UX team leads in key project decision-making, including: requirements gathering, scheduling, resource allocation, initiative prioritization and coordination of teams.
Act as a bridge between UX, Technical Program Management, Engineering, and Product Management teams, connecting groups and making sure interdependencies are understood and planned for.
Driving UX team deliverables by removing blockers, assisting with tactical issues, triaging bugs and request, and scheduling UX reviews with stakeholders and leadership, and communicating product/team status
Working with Product Management to define priorities and scope for new initiatives and features from a UX perspective
Ensure important information is communicated and understood by stakeholders and leadership
Identify team needs with regards to process, tools, and documentation 
Skills We’re Stoked About
6-10+ yrs experience as UX Program Manager, Producer or Program management role
Experience managing interactive, design, and/or creative projects (software and hardware experience)
Experience managing deliverables for technical projects or products
Ability to understand and discuss technical topics, requirements, and limitations related to software and hardware development
Thorough knowledge of user centered design processes and iterative agile development processes
Track record of managing and shipping impactful design initiatives in a large product org
Competent with JIRA, Asana or equivalent. Must be able to manage a ticket queue
Demonstrable skills and experience in mediation, negotiation, presentation and conflict resolution 
Perks 
Your own GoPro Camera (Mounts and accessories included)
Live it. Eat it. Love it. – Two dedicated hours during your week to explore your passions and capture it with your GoPro.
Employee commuter shuttles throughout the Bay Area (San Francisco, Oakland, San Jose)
Employee discounts on GoPro products and other industry discounts
Paid Time Off Programs
Medical, Dental & Vision – premiums are fully paid for employees
Life Insurance & Disability Benefits
Company 401(K) Match
LiveHealthy Program – Monthly benefit toward participation in wellness activities
Awesome wellness program including onsite fitness classes, health screenings, farmers market and more!
Subsidized onsite cafeteria
Fully stocked break rooms on each floor! 
GoPro is an Equal Opportunity Employer.”

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