Senior IT Client Engineer

San Mateo, CA, US

Job Description / Skills Required

About GoPro
GoPro, Inc. is transforming the way people capture and share their lives. What began as an idea to help athletes self-document while engaged in sports has become a mobile storytelling solution that helps the world capture and share immersive content.
GoPro offers a fun and fast-paced work environment with passionate and motivated people who have a drive to learn, innovate and succeed
GoPro is looking for a Sr. IT Client Engineer, Mac platform, to join its Client Engineering Services Team. The person in this position will be part of the team responsible for mobile device and laptop management, primarily focused on the Mac platform, using a variety of MDM, configuration management, patching, and security tools. The position calls for a candidate comfortable working in a rapidly changing multi-OS/Platform environment with shifting responsibilities. We're looking for a team player who is an SME on endpoint management and automation, preferably with a focus on open-source tools.
What You Will Do
Maintain and develop tools used to image, configure, patch, and update Mac and PC laptops and desktops.
Help with the architecture, design, and implementation of the next generation of Configuration Management and Patching tools for GoPro's Client Engineering Services team.
Enforce security policies and best practices for client machines.
Create and improve automation and tools to meet compliance requirements, remediate problems, and gather metrics on GoPro's fleet of Mac/PC laptops and desktops.
Use data and metrics to help drive business decisions related to the Client Engineering team.
Engage with GoPro's business units to deliver tailored solutions to our end users.
Skills We’re Stoked About
5+ Years as an IT Engineer focused on client management in a large scale (1500+) environment.
Exceptional communication skills, verbal and written at all levels of an organization up to and including executive level management
Expertise with the macOS operating system on a structural level, along with a working familiarity of Windows and Linux operating systems.
Deep understanding of common networking protocols and technologies, as well as Jamf Pro, Chef, Munki, and other open-source tools as they relate to endpoints.
Scripting skills in Bash is a must; skills in Ruby and Python are a major plus.
Experience with monitoring tools like ELK, OSQuery, and Splunk.
Some experience with SaaS applications like Office365, Okta, Slack, and Dropbox.
Must have experience with a ticketing and project management tool such as JIRA.
Deep understanding of application packaging and distribution.
Your own GoPro Camera (Mounts and accessories included)
Live it. Eat it. Love it. – Two dedicated hours during your week to explore your passions and capture it with your GoPro.
Employee commuter shuttles throughout the Bay Area (San Francisco, Oakland, San Jose)
Employee discounts on GoPro products and other industry discounts
Paid Time Off Programs
Medical, Dental & Vision – premiums are fully paid for employees
Life Insurance & Disability Benefits
Company 401(K) Match
LiveHealthy Program – Monthly benefit toward participation in wellness activities
Awesome wellness program including onsite fitness classes, health screenings, farmers market and more!
Subsidized onsite cafeteria
Fully stocked break rooms on each floor!
GoPro is an Equal Opportunity Employer.

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