Director of Booking

Chicago, IL, US

Job Description / Skills Required

The Director of Booking – will be a key member of the executive team that leads our $2B+ North American Local business.

Specifically, this individual will be responsible for the design and delivery of all major strategies for the newly-formed Booking initiative. This will span spearheading annual operational planning, designing the 3-5 year strategic vision, creating quarterly roadmaps, and ensuring all strategies are implemented successfully and on time. This business leader will also be responsible for scaling our booking services to our $800M Beauty & Spa business, and other relevant businesses at Groupon. This role directly manages booking and operational teams, but also requires influencing cross-functional teams (marketing, product, revenue management, etc.) to deliver growth.

The position is well suited to a candidate in management consulting, marketing or product management, who is looking to make a direct business impact by scaling this new initiative across our company. They will be involved in every stage of the solution from ideation through implementation, and scaling nationally.

This role reports to the VP and GM for Health, Beauty and Wellness for North America.


If you love the cross-section of operations, product, and marketing, have huge intellectual horsepower, possess an uncanny ability to get things done, and flourish in fast-paced innovative environments, this position is for you.

You will lead the North American Booking business, including the following:

Be accountable for scaling our Booking business across our North American operation, which requires managing both your direct team and leading cross-functional teams including technology, marketing, merchandising, and sales
Develop the Booking partnership strategy for 2018
Execute the Booking business strategy that includes supply, partnerships, product, and go-to-market in all of Groupon’s North American markets
Ensure successful implementation of new Booking initiatives, including new product design and market fit, go-to-market, business development partnerships, and other initiatives to drive P&L growth of Booking
Partner with Product and Marketing to deliver successful go-to-market plans for our BeautyNow product and any other new Booking initiatives
Job Requirements:

10+ years professional experience. The ideal candidate will have been a product and/or marketing leader in an online/eCommerce consumer-facing company. Great customer focused intuition.
Experience in beauty/wellness space a plus, but not required
MBA (or other advanced degree) preferred, but not required
Proven analytic and problem solving skills to influence executives across multiple functions
Demonstrated management of a P&L
You are:

A broad operator with experience in multiple areas of P&L growth
An innovator, personally excited about bringing new products to market, and scaling them fast
Someone with demonstrated confidence to challenge the status quo in an ever-evolving business
Deeply data driven, living by metrics and taking appropriate (and swift) action from data
A leader with a bias for action, getting things done quickly and thoughtfully
Comfortable with building solutions by influencing and collaborating with teams across the company

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.