Job Description / Skills Required
GoPro, Inc. is transforming the way people capture and share their lives. What began as an idea to help athletes self-document while engaged in sports has become a mobile storytelling solution that helps the world capture and share immersive content.”
GoPro offers a fun and fast-paced work environment with passionate and motivated people who have a drive to learn, innovate and succeed.
As Project Manager, you will wear many hats, coordinate information and work to solve any issues that can arise from both sides of the relationship. Excellent collaborative and communication skills are a must when asking the right questions, investigate issues across departments and with the customer. You will create and maintain relationships with our 5 Amazon partners and SVS leads. You will work cross-functionally with Finance, Accounting, Logistics, Sales Operations, Sales and multiple US counterparts. We are growing quickly and our business moves fast so we need someone who is comfortable with that pace.
This is a freelance position and could maybe lead to further employment.
Potential Projects & Projects You Would Be Working On:
Frustration free packaging
What You Will Do
Drive weekly shortages call and pull Internal shortage reports and match against Amazon`s reports;
Consolidate all POD`s and investigate shortages & monthly cross reference of RMA serial numbers to shortage deductions;
Investigate trends to shortages (FC level, country level);
Analyses early shortage report for 5 active regions;
Follow up any theft/police cases;
Investigate partial repayments;
Work on process to shorten shortage cycle;
Report on % of REV for shortages – track trends month to month / quarter to quarter;
Carrier checks on booking in / ASN generation;
PO count per week;
RMA – case ID creation and ongoing dispute & RMA analyses per month;
Work on process to streamline RMA process;
Report on % of REV for RMA`s – track trends month to month / quarter to quarter;
Analyses root cause of chargebacks – dispute where needed;
Understand and put process in place for new shortages;
Manage any SSCC / EDI issues with GXS teams;
Oversee auto ordering process;
Investigate any changes in EDI for accepting of orders.
Skills We’re Stoked About
+4 years Project Management experience;
Great communication skills as you will need to communicate daily with multiple departments;
Experience managing a key retailer from product manufacturer side;
Experience in the CE branch;
Exceptional Excel and Microsoft Office Suite skills;
Basic understanding of EDI;
Superb problem-solving skills;
Ability to work independently and multi-task.
Live it. Eat it. Love it. – Two dedicated hours during your week to explore your passions and capture it with your GoPro;
Fully stocked fridges with snacks galore.
This is a freelance position and could lead to further employment.
GoPro is an Equal Opportunity Employer.