CRM Manager

Job Description / Skills Required

Are you a customer centric and data-driven CRM manager with strong analytical skills and a solid CRM background? Do you have a passion for travel and want to advance further? Keep on reading then!
About GoEuro
Driven by our team of over 200 people from more than 40 different countries, GoEuro is changing the way we travel across Europe. With GoEuro you can compare and book trains, buses and flights to anywhere in Europe with one simple search, on mobile, app or desktop. By offering transparent pricing and easy booking, GoEuro makes travel planning simple, flexible and personal.
With over 500 European transportation partners across 12 countries, GoEuro is one of Europe’s fastest growing travel companies backed by 10 million monthly users and the world’s leading tech investors.
We’re currently building our CRM team and we're looking for exceptional candidates to join us and be part of our journey.
As CRM Manager at GoEuro, you will be responsible for the success of our CRM campaigns globally by:
Optimizing our Customer Contact Strategy across multiple channels: email, sms, push, in app and deep linking notifications
Execution of email marketing campaigns, including building and rigorously test email campaigns, verifying copy, layout, links, and dynamic content as well as assessing and addressing any spam risks
Identifying relevant customer segments to enable targeted and individual communication
Monitoring and continuously optimizing the performance of the channel
Reporting to senior management regularly on the status of the activities
Your Profile
You have already experience in CRM marketing (+ 2 years)
Experience implementing multi-channel campaigns across email, push, in-app, SMS
Intermediate knowledge of HTML and CSS
Intermediate Microsoft Excel skills
Basic knowledge of SQL is very advantageous for the position
You want to revolutionize the travel industry
You are very analytical, have a passion for working with numbers
You have a strategic mindset but are keen to make things happen
You speak English fluently; other languages are considered as a plus
Our Offer
An office in the centre of Berlin’s thriving startup scene
Flat hierarchies and everyday opportunities to learn, grow and develop
A diverse team of over 40 nationalities
Free lunches, yoga, German lessons and more
Competitive compensation and relocation support
Are you the person, we are looking for? Then please click on the button below to submit your application. We're looking forward to hearing from you!