Lifecycle Marketing Manager, Email Marketing

Job Description / Skills Required

Email has been a core customer acquisition, loyalty, and retention channel for Groupon from Day 1, and we are now one of the largest email marketers in the world. The time has come for us to reinvent the way we engage consumers, tailored to the consumer’s lifecycle and journey with Groupon. We are seeking a seasoned email marketer to help drive that change.

As the Lifecycle Marketing Manager, Email Marketing, you will be responsible for:

Developing and executing email marketing campaigns for one or more Groupon verticals
Developing and executing lifecycle marketing programs and campaigns for one or more Groupon customer segments
Analyzing and reporting on the impact of your campaigns on key metrics, including customer lifetime value and attributed financials
Optimizing your campaigns – subject line, template, content, audience, cadence, promotion – to maximize attributed revenue and/or downstream value
Partnering with other marketing channels and business teams to establish email channel and lifecycle program priorities, calendaring, campaign execution, and measurement


5+ years of experience in email marketing, ideally on the client-side and with a performance focus
3+ years of experience in lifecycle marketing, including developing and executing triggered campaigns
Bachelor's degree in business, marketing, or commensurate professional experience; MBA preferred
Expertise using one or more of the major Email Service Providers (ESP)
Deep understanding of email marketing best practices and industry trends, especially for mobile
Strong analytical skills, with the ability to be deep in the data and to distill executive-level insights
Extremely strong time and project management skills
Experience designing, executing, and measuring A/B or multivariate experiments
Ability to work to tight deadlines and adapt to evolving priorities
A builder mentality

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.