Sales Operations Analyst

Job Description / Skills Required

Groupon’s mission is to be the daily habit for customers to explore new things to do see and eat in each city and beyond. Be part of our continued growth as we make life less boring for millions of our subscribers across the Globe!

The Sales Strategy & Planning team is responsible for the strategic direction and tactical planning to create an optimal pipeline with a focus on revenue optimization, Sales force effectiveness and Product integration. The focus for the team is improving performance throughout the value chain from front-line sales to merchant partners and to the end customer.

We’re currently on the look-out for a Sales Operations Analyst who will provide analytical support to our Sales teams using multiple data sources and research methods. You’ll turn data into impactful sales insights to ensure our Sales teams are targeting businesses and markets based on supply and demand.

You’re bright, commercially savvy with a passion for research and analytics. Your high energy and roll up your sleeves attitude will be critical to your success.

Day to day responsibilities

Research, identify and analyse new businesses for lead generation
Assessing quality ranking of merchants and allocation of accounts in Salesforce.com
Optimizing the distribution of inbound new business leads to the sales team
Salesforce.com database maintenance ensuring accurate and consistent records are kept
Assist in developing and maintaining ongoing dashboards and models, contribute to sales incentives and competitions
Actioning ad hoc data and sales rep requests with scope for you to explore self-identified data lead opportunities
The ideal candidate

1 -2 years’ experience, preferably in an e-commerce business analyst or research capacity
Data and detail oriented and strong organisational skills
Ability and passion working with high volume of data in a data heavy environment (Internet based research highly desirable)
Meticulous attention to detail with a proven track record of delivering results while juggling multiple tasks
Knowledge of MS Word, Excel, Outlook and Google Docs
Experience using Salesforce or familiar with SQL highly regarded
What you get in return

Experience working for one of the fastest growing ecommerce companies in the world with unparalleled internal & global career opportunities
Comprehensive induction to the business at our Sydney HQ and ongoing training
Work in our awesome break-out area, Free Groupon credits and discounts on deals, Birthday Leave, Weekly Friday night drinks & awards, Charity & Community initiatives, Social Club and much, much more!
Interested? We'd love to hear from you!

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.