Software Engineer

Job Description / Skills Required

Requisition ID: R15780
Groupon is looking for a software engineer to join our Global Tools and Support team. We are looking for a problem solver; someone who enjoys debugging code, resolving issues, and creating solutions for common problems. This team needs someone who understands the differences being proactive and reactive, sometimes at the same time!

Responsibilities

Provide top-to-bottom support of the entire Groupon application environment
Create and maintain technical documentation
Automate common second tier support tasks
Build software tools to assist with or replace automation
Requirements

Experience supporting a large scale web application environment
Previous support work with transactional environments
Ability to program in at least two common scripting language such as Ruby or Python
Willing to work in a 24×7 rotational support environment
Positive communication skills and ability to provide professional and constructive feedback to others
Preferred Qualifications:

Bachelors degree or higher, or equivalent work experience
Solid understanding of Computer Science and web protocols
Experience with relational databases – MySQL in particular
Experience developing web applications (in any language – Ruby/Rails experience a plus)
Experience developing in *NIX environments

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.