Software Application Engineer

Chelmsford, MA, US

Job Description / Skills Required

Overview:

Mellanox Technologies is looking for a Software Application Engineer, with background in the areas of driver development and Infiniband/Ethernet and Networking. As a SW Application Engineer, you will support our customers’ technical needs and help deliver Mellanox next generation’s solutions for the HPC, cloud, Web-2.0 and enterprise data center. The Software Application Engineer will drive technical improvements to Mellanox products while interfacing with most Technical and Business units in the company.

Responsibilities:

Work as customer technical expert, work to sharpen customer solutions and solve their technical challenges
Run and own relevant proof of concept activities introducing Mellanox products and integrating them to new and existing accounts
Debug SW issues and provide solutions to customer
Lead complex escalations with customers, build and lead engineering task force, build debug strategies and lead them to execution, while communicating to customer
Participate in building SW products roadmap by providing customer product requirements and feedback to engineering and marketing teams
Train internal and external technical teams, be the learning interface between R&D and support teams
Qualifications:

The position involves the ability to solve complex multidisciplinary issues, and when required manage escalations with multiple engineering groups, and facing customer.
B.S. Computer Engineering/Software Engineering/Electrical Engineering
Minimum of three years computer software development. Knowledge of Linux kernel and drivers development is an advantage
Technical disciplines, e.g. infrastructure architecture in HPC, information technology, software development, or hardware architecture/design
Strong software experience
Strong analytical and troubleshooting skills
Ability to handle and resolve critical customer issues/problems resulting in a high level of customer satisfaction
Good verbal communication and presentation skills
Strong interpersonal skills and an ability to work directly with customers
Strong knowledge in Ethernet or InfiniBand – a plus
Company Description:

About Mellanox – Mellanox Technologies was founded in 1999 and has headquarters in Sunnyvale, CA and Yokneam, Israel. We are a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer market-leading solutions that include adapter cards, switches, cables and software to support InfiniBand and Ethernet networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of markets including high performance computing, enterprise, data centers, cloud computing, big data and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring game-changing products and services to the industry.

About You – Mellanox is an incubator for talent. We are a strong believer in developing our people and giving them the tools to succeed. We have a very competitive compensation package as well as frequent internal product training to keep people updated on new technologies. We are a fast growing company with a positive energy that comes from our team members' internal drive to develop, market, sell and support cutting-edge products and services. Mellanox often promotes from within and there's a sense of family that comes from the top down. We are committed to the community and donate 1% of our annual profit to charity as well as participate in green initiatives to reduce our carbon footprint.

At Mellanox, the work of each individual makes an impact on the success of our company. If you are looking for a rewarding career, talented colleagues and a great environment where you can challenge yourself, grow and lead, Mellanox is the right place for you.