Head of Talent Development, North America

Job Description / Skills Required

Requisition ID: R15932
Are you the sort of person who loves to help others grow in their roles by building great leaders and transforming culture? Are you obsessed with helping people achieve their own potential? Then we have the role for you.

In the role of Head of Talent Development, North America you will be responsible for owning the strategy and execution for leadership development, performance management, organizational planning, high potential development, as well as engagement and culture initiatives. From a talent development perspective, our mission is to make Groupon a place where employees can excel and feel proud to stay, ultimately making Groupon a great place to work. You will coach and develop a team of smart and committed team members to drive our key talent initiatives. He/she will also be a member of the Global Talent Development leadership team and partner closely with the Head of EMEA and International Talent Development to drive consistency and cohesion in our global talent processes and programs.

At Groupon, we spend our days developing tools that help small businesses thrive in their local communities. We’re a technology company building products that positively impact the lives of the 49.1MM people and Groupon merchants that use them every single day. With thousands of employees across 15 countries, we operate at a global scale but still maintain a culture that inspires innovation, rewards risk-taking, and celebrates successes.

Leadership Development
Evaluate, measure, and ensure effective delivery of management, coaching, and leadership capability

Deliver leadership programs at senior levels including but not limited to Situational Leadership

Facilitate individual and team talent assessments, including 9-block reviews, and create and improve upon a variety of tools to identify and develop future leaders

Partner with both HR and business leaders to create methods that meet succession and development planning needs of different teams and ultimately strengthen the bench of future leaders

Performance Management
Lead change management efforts to drive a high-performing culture

Ensure adoption and practical use of WorkDay and other technology systems

Drive the transformation of Groupon’s performance management to move towards a culture of continuous feedback and coaching, using the right frameworks and tools

Talent Management
Build, maintain, and train HR to facilitate organizational planning, inclusive of individual talent profiles and individualized development planning

Ensure that appropriate tools such as assessments and development programs are identified and used to build executive capability

Partner with Talent Acquisition to ensure a seamless approach to how we attract, select, develop, and retain talent

Culture and Engagement
Launch initiatives to increase the engagement and retention of top talent

Promote the Groupon mission, values, and Leader Habits and advance the culture of learning and leadership by driving business ownership

Partner with the I&D team to develop an inclusive culture and environment through education and training

Leadership Skills: Along with being a knowledge expert, you will demonstrate skills in developing a comprehensive strategy, influencing senior leaders, collaborating globally, and leading a small team of authorities to deliver business impact. In addition, this leader will show the ability to adapt and flex in a fast-paced, changing environment. In sum, this leader should embody our Groupon Leader Habits and Values.

Bachelor's degree

10+ years of progressive experience in Human Resources, with a minimum of 10 years in a training/development role and 3 years of people management experience

Strongly Preferred Qualifications
Master’s degree or advanced degree in Industrial/Organizational psychology

Experience rolling out global programs a plus

Excellent written, verbal, and interpersonal skills

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.