Inside Sales Representative

Job Description / Skills Required

Requisition ID: R15870
The Sales Representative’s primary responsibility will be huntin’ down and closin’ those merchants who have never worked with Groupon, or merchants who have not been recently featured on Groupon’s website. The Sales Representative will spend their time consulting with these new businesses over the phone and closing awesome deals while working with even more awesome merchants – changing the world one Groupon at a time. By utilizing a variety of Groupon's new services and products, sales representatives help businesses increase and calibrate customer traffic.

The sales role – based in our Phoenix Site – is an entry-level inside sales position that quickly grows within this and other sales teams at Groupon. All reps will be ramped up with a progression of classroom and live practice to begin their sales journey. Once they establish a level of productivity and command of the role, our teams transition to focus on specific categories and more lucrative accounts.

Core Responsibilities:

Proactively seek out new business opportunities through cold calling to engage, consult, and close local deals

Develop familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue and profit drivers

Utilize knowledge of deal structure and strategy in order to reach Groupon’s and merchants’ desired outcomes and maximize profit

Consistently achieve and/or exceed sales targets

Interface with Merchant Development to ensure a seamless transition of accounts and align on merchant strategy

Drive market growth for both quality of merchants and revenue


Bachelor’s degree preferred

Entry level or 1+ years of proven success in a sales environment

Experience selling over the phone and cold calling various types of businesses, local merchants a plus

A balance of coachability and confidence that makes people jealous at how great of a person you are

You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option

You hold yourself accountable and balance multiple priorities like a tyrannosaurus rex on a tightrope

You have a desire to learn and develop sales skills within an ever-changing sales organization, and are always looking for ways to improve

You are committed to a high standard of integrity and work ethic

You’re an excellent listener, assertive, persistent, and persuasive

You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.