AR and Chargeback Accountant

Manila, PH

Job Description / Skills Required

GoPro makes it easy for people to celebrate and share experiences. We believe life is more meaningful when shared. We build cameras, software, and accessories that help the world share itself in immersive and exciting ways.

GoPro is a global movement whose business is driven by shared experiences. We celebrate diversity. We practice inclusion. We foster belonging. We demand equity. And we share the experiences of individuals and communities who also hold these values as core to who they are. From Bucharest to Munich, Silicon Valley to Shenzhen, we are dedicated to building a company that reflects and honors the diverse global communities where we live, work, and play.

About This Role

GoPro is seeking a top-tier candidate to take on the responsibilities of AR and Chargeback Accountant based in our Manila office. This position is a critical member of the accounting team, with responsibilities that will focus on mitigating and resolving customer chargebacks. Our successful candidate is a well-rounded top performer with outstanding communication skills.


  • Manage chargeback claims and dispute process (including investigation, filing, analyzing, and reporting on disputes)
  • Communication internally and externally regarding chargebacks claims and disputes
  • Providing timely reports on chargeback status and regular follow up with relevant parties
  • Assist with collection, application, and follow-up on customer payments for select customers
  • Assist with processing credits on customer accounts
  • Assist the AR team with ad-hoc reporting and revenue audit requirements

Skills We’re Excited About

  • Degree in a Finance/Accounting or equivalent major
  • 2+ years of relevant overall accounts receivable experience
  • Outstanding communication skills (written and spoken English)
  • Confidence to work with people at all levels of the business
  • Effectively and productively collaborate with others establishing trust, credibility, and confidence
  • Excellent analytical skills and attention to detail, including the ability to research issues, evaluate problems and recommend viable solutions
  • Self-motivated and energetic team player
  • Proficient working with Microsoft Excel

Bonus Points For

  • Blackline and NetSuite experience
  • Previous experience with chargeback resolution and mitigation
  • Previous experience with big box US accounts
  • Experience with general accounting

GoPro Highlights

  • Get your very own GoPro + gear
  • Live it. Eat it. Love it. – Two dedicated hours during your work week to explore your passions and capture it with your GoPro
  • Employee discounts on GoPro products and other industry discounts
  • Competitive salary
  • 13th month salary
  • Paid Time Off Programs
  • Medical, Dental, & Vision – Premiums are fully paid for employees
  • Life Insurance & Disability Benefits
  • Kitchen with coffee bar, drinks, and snacks galore
  • Professional + personal development opportunities, i.e. LinkedIn Learning
  • Opportunities to get involved in the causes that you care about (annual camera donation + volunteer events)

We strive for the day that no group can be described as underrepresented at GoPro – whether as part of our brand or in our workforce. We are committed to providing a more inclusive, representative, equal, just and happy world. GoPro is proud to be an Equal Opportunity Employer.