Associate Site Reliability Engineer

Austin, TX, US

Job Description / Skills Required

At Aera Technology, we are helping the largest enterprises in the world transform how they make and execute decisions with Decision Intelligence. Aera understands how your business works, make real-time recommendations, predicts outcomes, and takes action autonomously. Our​ ​platform​ delivers the business agility required to respond to today’s ever-changing environment. 
Once an Aera application is built by our developers, it is handed over to the Site Reliability Engineering/DevOps team. The SRE team that supports the operations of our applications and services. Aera’s SRE team manages all environments from production, sandbox, sales, and implementation. This team pushes new code to our existing customers, monitors the health, performance, and reliability of the Aera stack, and in general, “keeps the lights on” with 24/7 coverage. 
The primary responsibilities for this role will be to use your background as an operations generalist to work closely with our development teams from the early stages of design all the way through identifying and resolving production issues that relate to infrastructure; In order to adequately protect Aera assets and customer data as well as providing an escalation point for others to consult and trust. 
This is an excellent opportunity for an early in career, recent graduate to join our team and build your skills and career with a leader in the Decision Intelligence space.


    • Maintaining, running, and monitoring Aera's production infrastructure
    • Responding to production incidents and determining how we can prevent them in the future
    • Triaging and troubleshooting production issues to ensure reliability and performance
    • Identifying and automating manual processes
    • Continuously evolving our monitoring tools and platform
    • Promoting and applying best practices for building scalable and reliable services across engineering
    • Developing and maintaining technical documentation, runbooks, and procedures
    • Supporting a 24×7 online environment as part of an on-call rotation

About You

    • Bachelor of Science in Computer Science or related field is required
    • 1+ years of SRE/DevOps/infrastructure experience
    • 1+ years of experience deploying, operating, and debugging server software on Linux at scale
    • Unwavering commitment to identifying the root cause of infrastructure issues and resolving them
    • Exposure to automating and running large scale production Java/Tomcat services in AWS (EC2, ECS, KMS, Kinesis, RDS) or other cloud providers
    • Knowledge of configuration management and orchestration tools (Ansible, Terraform)
    • Experience with the use, maintenance, and configuration of monitoring, metrics, and logging infrastructure (Datadog, Sensu, New Relic, Icinga/Nagios, etc.)
    • Aptitude for automation and streamlining of tasks in an SRE/Operations engineering context (Python, Go, Bash, Ruby, etc.)
    • Have experience writing infrastructure as code using tools such as Chef and Terraform
    • Comfortable working with modern databases and big data platforms (SQL, etc.) MySQL automation a big plus

Perks and Benefits

      • Stock Options:  We believe every Aera team member should have a stake in our future success
      • Medical:  Benefits provided through your choice of Aetna PPO, Aetna HDHP, or, for California-based team members, Kaiser
      • Dental: No monthly cost to employee through Delta Dental
      • Vision: No monthly cost to employee through VSP
      • 401K and Additional Benefits Plans:  Employees can contribute to: 401(k) plan (Traditional/Roth); Health Savings Account (HSA); Flexible Savings Account (FSA); Supplemental Life Insurance Plan; Short-term Disability; Commuter Benefit Program
      • Learning and Development: You’ll have access to professional development content through Udemy, our online learning platform. Udemy offers thousands of courses to help you learn new skills – whether for your professional development or your personal interests
      • Employee Referral Program:  Earn cash when your referrals get hired!
      • Events and Extras:  We work hard and get things done, but we also value the importance of having fun: office outings; birthday celebrations; holiday parties; weekly in-office lunches, and more
      • Paid Time Off:  To give our best and live a well-balanced life, we need to take time off for rest, relaxation and rejuvenation. Here at Aera, we offer flexible paid time off. In addition, we have 10 paid holidays each year
      • Snacks: When you’re working from the office, you’ll have access to our fully stocked kitchen with a selection of snacks and beverages
Note: We’re continuously re-evaluating these to offer the best for our Aeranauts, so these are subject to change for the better
At Aera, our purpose is to enable a sustainable, efficient, and intelligent world with Cognitive Automation. Our Cognitive Operating System is increasingly used by the world's largest companies to fundamentally transform their organizations and how work is done.
If you share our passion for fundamentally transforming how people work — from people working machines to machines working, guided by people, you’ve met your match. Headquartered in Mountain View, California, we're growing fast, with teams in Mountain View and San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune and Bangalore (India), Sydney (Australia) and Singapore.  So join us, and let’s build the future of work together!
Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records.
Aera Technology respects the privacy of your data.  Please take the time to read our Candidate Privacy Notice, available here.