Head of International Partnerships and Strategic Accounts

London, GB

Job Description / Skills Required

Running a restaurant is tough. It takes guts and determination to be in this business. It takes a love of the rush, a commitment to the any-time shift, and a knack for making magic from the chaos. Toast was built to make a restaurant work a little easier. The Toast  platform helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As we look to expand globally we are looking for a Founding Account Executive to help us grow in London!

  • 3,500+ employees in 5 countries (US, Ireland, UK, India and Canada) 
  • 74,000+ restaurants live 
  • Experiencing rapid growth at scale 
  • $110bn Global TAM

About this roll* (Responsibilities) 

  • Develop and execute on a strategy to identify, assess, pursue, and close new business opportunities with key accounts and potential partners.
  • Serves as the key lead on International partnership negotiation, working closely with US Business Development team.
  • Works closely with Toast internal team (Product marketing, R&D, Sales and Marketing) to identify where partners would help us win or close gaps in product roadmaps.
  • Develop partner and key account relationships end-to-end, from initial scoping, to negotiations, and launch.
  • Work closely with marketing to collaborate and execute on a cohesive partnerships strategy for our international markets.
  • Work closely with Toast GTM team to roll out partnerships and ensure proper communication and enablement.
  • Work with our Sales team to ensure that the right contacts at key, strategic accounts are made and passed along. 
  • Develop and execute Business Development strategy and tactics across Toast and its key products, including our fast-growing platform.
  • Develop and track KPIs to measure success of partnerships and report findings to stakeholders.
  • Attend relevant conferences and networking events to meet potential partners and key accounts.
  • Keep abreast of industry trends and news to identify new partnership opportunities.
  • Review internal analytics to develop expected partner performance models and ongoing success metrics.
  • Conduct market analysis to develop current and future expected landscape structures across the Toast ecosystem.

Do you have the right ingredients*? (Requirements)

  • 5+ years of work experience, preferably partnerships, business development, SaaS technology, finance or consulting.  
  • Leadership & general management skills, especially in setting strategy & gaining alignment with different stakeholders.
  • Ability to build relationships; both internally and externally.
  • Comfortable with ambiguity and possess the ability to think outside the box.
  • Demonstrated product sense and familiarity with current consumer technology.
  • Strong analytical skills; able to evaluate opportunities from strategic, brand, financial, and operational perspectives.  
  • Excellent interpersonal skills with the ability to think and communicate creatively and thoughtfully with diverse technical and non-technical groups, spanning all organizational levels.
  • Strategic thinker and tactical executor able to shift from big picture to detailed operations.
  • Strong team player with an excellent track record of success in fast-paced environments with changing priorities.

Our Spread* of Total Rewards

  • 25 days paid time off
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Peer and company recognition programs
  • Pension plan
  • Health insurance family plan
  • Maternity and paternity leave


*Bread puns encouraged but not required

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].