Localization Production Coordinator (Contractor)

Argentina

Job Description / Skills Required

LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions.

This is a contract position based out of Argentina with an ongoing weekly work schedule.

Authorization to work in Argentina is a precondition of employment.

 

The Production Team at LILT

LILT’s Production Team is a global workforce, operating across four continents.  We are passionate about localization and making information accessible to all.  The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations.  

Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.

 

What you’ll do

In collaboration with our Production Strategists, the Production Manager will strategize and service the localization needs of our customers to meet speed, quality and budget requirements. Our service delivery is tech-enabled, which differentiates ourselves from our competitors and enables us to consistently, efficiently, and cost effectively to meet our company contribution and gross margin goals.

 

Key Responsibilities

  • Able to complete project management tasks autonomously

  • Responsible for maintaining resources, core teams and pipeline to support project management work

  • Responsiveness to internal and external comms within pre-defined SLAs

  • Risk analysis to identify risks, potential issues, plan to and mitigate them

  • Able to define and delegate admin work to PCs

  • Able to take responsibility for end to end project deliverables in accordance with SLAs

  • Effectively balances and manages priorities across a variety of task types and customers

  • Establishes deadlines / ensures deadlines are feasible and completes tasks by said deadlines

  • Escalates issues or problems to manager in an effective manner, along with proposed solutions

  • Asks pertinent questions to ensure full comprehension of the task in hand

  • Strictly follows Production SOPs and best practices. 

  • Responsible for CM, Quality and OTD KPIs.

 

Skills and Experience

  • 3+ years’ related experience in a localization project management role, specifically in managing customers in Regulated Industries 

  • Ability to manage a large, diverse workload with changing priorities

  • Excellent organizational skills including meticulous attention to detail 

  • Strong analytical and organized problem solving abilities

  • Able to meet challenging deadlines and work under high pressure

 

Our Story

Our founders, Spence and John met at Google working on Google Translate.  As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. 

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

 

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.