Localization Production Manager (Contractor)


Job Description / Skills Required

Lilt is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enable global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With Lilt, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

As a result, Lilt’s AI technology foundation is similar to ChatGPT and Google Translate, before our patented Contextual AI Engine, connector-first approach, and human-adapted feedback.

Our team is located globally in San Francisco, Indianapolis, London, and Berlin with hubs located in Washington D.C., New York City, and Boston. You can learn more about us and what it’s like to work here on our Careers page!


The Production Team at Lilt

Lilt’s Production Team is a global workforce, operating across four continents.  We are passionate about localization and making information accessible to all.  The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations.  

Working in Lilt’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.


What you’ll do

In collaboration with our Production Strategists, the Production Manager will strategize and service the localization needs of our customers to meet speed, quality and budget requirements. Our service delivery is tech-enabled, which differentiates ourselves from our competitors and enables us to consistently, efficiently and cost effectively to meet our company contribution and gross margin goals.

This is a contractor opportunity, working remotely from Romania, with an ongoing weekly work schedule.


Key Responsibilities

  • Communicates with customers on the status of translation projects

  • Engages with linguist team and builds a community of trusted resources for each customer

  • Performs self-sourcing in our existing vendor database and enters sourcing requests when new vendors are needed

  • Verifies invoicing information and enters vendor payment information

  • Promptly enters tickets upon receipt of  customer feedback

  • Monitors Production KPIs per project : quality, cost, and turnaround time

  • Performs file analysis and engages with Solutions team for support on file types

  • Uses and understands the Lilt platform by engaging and learning on our Knowledge Base and following up with tickets with the support team

  • Creates and monitors client linguistic assets (TM, Style Guides, reference material)

  • Manage translation projects end-to-end on the Lilt platform


Skills and Experience

  • At least 2 years professional experience

  • Bachelor’s Degree 

  • Experience in Localization is a plus

  • Experience in project management is a plus

  • Experience in a startup is a plus


Our Story

Our founders, Spence and John met at Google working on Google Translate.  As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – Lilt. 


At its core, Lilt has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so Lilt assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, Lilt has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.


Authorization to work in Romania is a precondition of employment.


Lilt is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.