Manager, Local Partner Marketing

Boston, MA, US

Job Description / Skills Required

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, partners, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

We’re looking for an experienced partner marketer to support building Toast’s Local Partner Program. You’ll be part of the broader Demand Generation marketing team and responsible for driving customer referrals and ultimately wins (read new Toast customers) through a strategic growth channel, our partner ecosystem. You’ll work cross-functionality with other members of the Partner Marketing team, Business Development, Sales Leadership, Sales Enablement, and partners themselves to develop and execute against robust, go-to-market strategies to drive bi-directional referrals (leads). 

You will support the growth of our audience of local partners, who number in the thousands, and work together to help restaurants thrive. You will drive partner sourced leads and wins, as well as build programs and incentives that help our partners succeed and grow. You’ll collaborate cross-functionally with other members of the Partner Marketing team, as well as Customer Marketing, Business Development, Sales Leadership, Sales Enablement, and more including partners themselves.


About this roll* (Responsibilities) 

  • Responsible for acquiring and scaling the impact of our network of local partners, turning them into Toast ambassadors and customer referrers. 
  • Build and execute go-to-market strategies, sales enablement and playbooks to support the evolution of our local partner referral program
  • Identify the secret sauce for connecting and activating both Toast’s sales reps and our local partners to encourage networking and bi-directional lead flow in the field
  • Develop a detailed understanding of the sales funnel, personas, use cases, competitive landscape to inform program incentives, campaigns, and marketing asset development
  • Work with Business Development to build new opportunities with local partners that will advance Toast’s GTM objectives
  • Work in a high-growth company alongside a talented bench of fun and friendly marketers – with tremendous career growth and upside

Do you have the right ingredients*? (Requirements)

  • Experience running indirect/ channel marketing programs 
  • Have a track record of launching and executing impactful go-to-market strategies and tactics
  • Experience enabling and incenting sales organizations
  • Seasoned marketer with experience across partners, field, digital, and content
  • Excel at building relationships internally at Toast and externally with our partners
  • Thrive in fast-paced, highly collaborative environments


Special sauce (Nice-to-haves)

  • Experience scaling PRM or affiliate tools, like Impartner or Impact
  • Experience developing account based marketing and/or B2B lifecycle campaigns
  • Familiarity with data analysis and tools such as Excel, Google Sheets, and Looker 
  • Prior experience working in the restaurant industry


Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare


*Bread puns encouraged but not required




We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

For roles based in the United States:  As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.