Manager, Operations

Gurgaon, IN

Job Description / Skills Required

Livspace is Asia’s largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home. The platform has organized a fragmented industry, bringing together designers, brands, manufacturers, and contractors to enable an eCommerce-like trusted, and predictable experience.
 
The company launched operations in Bengaluru, India in 2015. Since its inception, Livspace has organized a fragmented industry, bringing together a curated community of designers, brands, manufacturers and contractors. This has resulted in an e-commerce-like trusted and predictable experience for the homeowners. Livspace boasts of a community of 50000+ satisfied customers and over 2000 interior designers.
 
The company is already the largest employer of interior designers in the country. Livspace currently serves Singapore, Malaysia, Saudi Arabia as well as 30 metro and non-metro areas in India including – Bengaluru, Chennai, Delhi, Noida, Gurgaon, Mumbai, Thane, Pune, Hyderabad, Kolkata, Ahmedabad, Kochi, Jaipur, Lucknow, Indore, Surat, Coimbatore, Mysore, Mangalore, Vizag, Vijayawada.
 
Livspace has showcased phenomenal growth since its launch, having delivered over 125,000 rooms and selling over 7.5 million SKUs through its platform. The company also delivered 50,000 homes across all our serviceable locations.
The founders – Anuj Srivastava and Ramakant Sharma are former Google and Myntra executives respectively, who are seasoned entrepreneurs and successful angel investors. Livspace’s leadership team combines world-class talent and entrepreneurial experience gathered at some of the best companies in the world.
 
Livspace has raised around USD 450 million in capital from some of the top global investors including KKR, Ingka Group Investments (part of largest IKEA retailer Ingka Group), TPG Growth, Goldman Sachs, Kharis Capital, Venturi Partners, FFP (Peugeot Group’s Holding Company), EDBI, Bessemer Venture Partners, Jungle Ventures, Helion Ventures and UC-RNT. For more information, please visit: https://www.livspace.com/
Job Description
The Senior Project Manager is to act as a team lead and be the focal point of contact between all key project stakeholders ; client, vendors, external consultants and internal team and ensure the desired objectives for Office interior fit-out projects are delivered. 
 
Key Responsibilities Project specific 
 
● Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility 
● Develop comprehensive project plans to be shared with clients as well as other staff members to monitor and track progress. 
● Manage changes to the project scope, project schedule and project costs using appropriate verification techniques 
● Meet with clients to take detailed ordering briefs and clarify specific requirements of each project & manage the relationship with the client and all stakeholders 
● Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels 
● Manage coordination of internal resources and third parties/vendors for flawless project execution. 
● Track project performance, specifically to analyze the successful completion of short and longterm goals & report/ escalate to management as needed. 
● Meet budgetary objectives and make adjustments to project constraints based on financial analysis 
● Perform other related duties as assigned 
 
Process & performance 
 
● Develop methods and perform risk management to minimize project risks. 
● Create , develop spreadsheets, diagrams and process maps to maintain comprehensive project documentation. ● Establish and maintain relationships with third parties/vendors 
● Foster teamwork between all project stakeholders and ensure that projects managers work cooperatively with the appropriate Client SMEs 
● Ensure that all projects are delivered on-time, within scope and within budget 
 
Learning & development
 
 ● Continually develop leadership skills 
● Attend conferences and training as required to maintain proficiency
Job Requirement
Key requirements to succeed 
 
● Project management professional with minimum 10 years of experience 
● Strong in corporate/ workplace interior fit-out projects with understanding of design & vendor management. 
● Proven knowledge and experience of risk management & time management & working knowledge on scheduling with working knowledge of Microsoft Office/Google sheets etc 
● Proven experience in client-handling and excellent communication skills both verbal and written. 
● Ability to work in a cross functional organization and good with coordinating with various internal functions and departments 
● Strong organizational skills, attention to detail and multitasking skills to handle multiple small scale projects at a time 
● BE Civil/ Architecture or Bachelor's Degree in other relevant fields of study. 
● Project Management Professional (PMP) / PRINCE II certification is a plus