Manager Software Engineering – India

Bangalore, IN

Job Description / Skills Required

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Are you bready* for a change?

Toast is scaling rapidly and with that growth comes an exciting new opportunity to join the management team for our new Platform organization in Bangalore.  We are looking for an Engineering Manager to lead our Reporting & Analytics team where we will be building the next generation of Reporting & Analytics for our restaurants.  We want to build a one stop shop for restaurants to make it easier, faster, and more enjoyable to manage a successful restaurant. You will enable restaurants to access data, draw meaningful insights, and take data-driven actions by leading the team to develop the best-in-class solution. 

As an Engineering Manager at Toast you will be responsible for nurturing and growing the skills of your teams over time and for finding creative ways to help your teams become more efficient.  The ideal candidate will have the ability and drive to lead and make an impact, not only on their own but by enabling those around them to succeed.  They will also be interested in technical work and have enough experience and judgement to ensure that engineers are moving in the right direction. They will be capable of connecting their teams’ work to Toast’s broader mission.  On any given day, you might be reviewing design documents and PRs, coordinating discussions between teams, collaborating on roadmaps with architectural and product stakeholders, and conducting 1:1s with team members.  This is a high visibility role with an opportunity to make a real impact at a fast-paced and dynamic organization with phenomenal growth. 

The Toast platform processes tens of millions of requests per day, and this number grows constantly as we add new restaurants and integration partners to our system. The services we develop on this team are essential for Toast’s operation and their resilience and reliability are crucial from a business and user perspective.

If you want to help create something tangible that is used every day, help small businesses achieve their vision, and take on the challenge of scaling a SaaS product from millions of users to hundreds of millions of users, Toast is the place for you.

About this roll* (Responsibilities)

  • Drive delivery of business outcomes across multiple teams, including planning and execution 
  • Collaborate closely with PM and UX to get actionable, valuable work defined for the team
  • Keep product quality high in collaboration with QA 
  • Ensure end-to-end delivery of software, including team ownership of monitoring and production issue remediation
  • Coach individuals in professional and technical development 
  • Mentor both new and experienced Team Leads 
  • Grow teams to meet business needs via recruiting

Do you have the right ingredients? (Experience)

  • 3+ years mentoring and growing successful teams
  • Experience writing, delivering, and operating software in a SaaS environment
  • A bias towards action, with the ability to balance between getting things done and making things perfect
  • A strong sense of empathy for customers and teammates
  • A desire to build a diverse team that wins together and prioritizes customer success

Our Tech Stack

Our products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal, guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written using Java and Kotlin on DropWizard; we use AWS extensively, ranging from S3 to RDS to DynamoDB to Lambda. We have our own platform for dealing with service elevations and robust load balancing. We store data in PostgreSQL databases or DynamoDB tables depending on use case, and utilize Apache Spark for large scale data workloads including query and batch processing. The web frontend is built using React and ES6. Our restaurant point of sale application is an Android application written in Java and Kotlin. Apache Pulsar and Camel are used extensively in our integration transaction workflow processing.

 

*Bread puns encouraged but not required

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

For roles based in the United States:  As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.