Program Lead, Financial Crimes Compliance


Job Description / Skills Required

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

Toast, Inc. seeks a Program Lead to help grow and mature the Financial Crimes Compliance (BSA/AML, Sanctions, Anti-Bribery & Corruption) program to ensure the company meets all relevant laws and requirements domestically and internationally.  The Program Lead, Financial Crimes Compliance will play a critical role in defining and expanding strategic and operational responsibilities for the program through documenting policies and procedures, establishing transaction monitoring and investigation frameworks, and assisting the BSA Officer in managing day-to-day responsibilities.


About this roll* (Responsibilities)

  • Develop and maintain Financial Crimes Compliance procedures related to investigations, Suspicious Activity Monitoring and Reporting, Sanctions Screening, Internal Escalations, etc.
  • Build and maintain a Quality Control program for investigation processes and transaction monitoring currently worked by Fraud teams.
  • Assist the BSA Officer in developing transaction monitoring rules to identify and report financial crime.
  • Assist in developing an investigations/operations team to support new and existing responsibilities, as well as Toast’s growth into additional markets/products.
  • Work with Compliance Testing teams to define and execute internal testing of Toast’s compliance with Financial Crime regulations, laws, and internal policies.
  • Manage projects and remediation efforts with business units and technical teams.
  • Report suspicious activity to FinCEN per regulatory requirements and escalate unusual activity to Sponsor Banks when necessary.
  • Provide Subject Matter Expertise to internal stakeholders regarding financial crime regulation and best practices.
  • Facilitate external audit, testing, and examination requests.

Do you have the right ingredients*? (Requirements)

  • Bachelor’s Degree required.
  • At least four (4) years of experience in a BSA/AML or Fraud role, preferably in a fast-paced FinTech environment.
  • Track record of career growth and commitment to taking on new responsibilities
  • Demonstrated track record of self-sufficiency and ability to lead projects independently with little oversight.
  • Strong working knowledge of Financial Crime typologies and relevant regulations.
  • Strong communication (both written and verbal) and organizational skills
  • Detail-oriented with the ability to meet firm deadlines.


Special Sauce* (Nice to Haves)

  • Certified Anti-Money Laundering Specialist (CAMS)
  • Familiarity with SQL, Looker, or Snowflake
  • Experience leading investigations and operational teams to detect and monitor for unusual activity indicative of Financial Crime.


Our Spread* of Total Rewards:

  • Flexible paid time off
  • Sabbatical opportunity after five years
  • Professional development reimbursement program
  • Commitment to employee wellbeing through resources such as a quarterly wellness stipend and mental health benefits
  • Parental leave
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Core health and welfare benefits including medical, dental, & vision coverage
  • Employee stock purchase plan
  • Subsidized backup childcare

*We love a great bread/food pun


Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$88,000—$141,000 USD


We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].