Senior Solutions Architect

Remote

Job Description / Skills Required

Arrcus was founded to enrich human experiences by interconnecting people, machines, and data. The Arrcus team consists of world-class technologists who have an unparalleled record in shipping industry-leading networking products, complemented by industry thought leaders, operating executives, and Tier One VCs.
 
Role:
 
The Senior Solutions Architect (Customer/Systems/Sales Engineer) will leverage strong technical skills and equally strong customer communication skills to confidently lead customers and partners through the process of understanding and evaluating Arrcus technology and products as well as helping them with the deploying the solutions initially in a lab and then in production.
 

Responsibilities:

  • Provide technical guidance to customers in core, edge and cloud networking solutions for cloud providers, telecom service providers as well as large enterprises
  • Understand customer problems and translate them into Arrcus solutions while becoming a trusted advisor
  • Execute in-depth proof of concept (POC) of Arrcus solutions and provide recommendations/reports to the customer
  • Being current on the networking industry by keeping up with the appropriate standards as well as being able to perform competitive analysis
  • Author whitepapers and represent Arrcus at public forums like industry trade shows and events
  • Conduct training sessions for customers
  • Actively collaborate and maintain internal infrastructure components for CE team and Arrcus
  • Work closely with cross-functional teams such as Sales, Engineering, Product Mgmt, Ops and QA to drive customer success

 

Qualifications:

  • BS/MS in Computer Science, Electrical Engineering (or similar)
  • Minimum 8 years in networking and 3 years of experience in similar roles
  • Excellent technical foundation with routing and switching technologies: TCP/IP, BGP, OSPF, ISIS, MPLS (L2 & L3 VPN), VXLAN, EVPN, SRv6
  • Networking certifications (CCIE, JNCIE) are preferred
  • Familiarity with protocol analysis and traffic generation tools such as Ixia, network PDUs, terminal servers, DHCP/ZTP, tcpdump & Wireshark
  • Familiarity with cloud networking concepts; Certifications are plus
  • NetOps experience preferred: Ansible, Vagrant
  • Technology/product knowledge, experience, or certifications in the following areas are a plus: security, routing, switching, Network Management, Linux
  • Excellent written and spoken communication and presentation skills
 
Investors and Funding
Arrcus has raised $65M in funding from top tier VCs such as Lightspeed Venture Partners, General Catalyst, and Clear Ventures as well as strategic investors such as Liberty Global, SoftBank Corp, and Samsung Next.  Its Board of Directors includes Guru Chahal, Partner at Lightspeed, Steve Herrod, Managing Director at General Catalyst, Chris Rust, Founder and General Partner at Clear Ventures.
For more information, go to www.arrcus.com or follow @arrcusinc.