About Us
Livspace is Asia’s largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home. The platform has organized a fragmented industry, bringing together designers, brands, manufacturers, and contractors to enable an eCommerce-like trusted, and predictable experience.
The company launched operations in Bengaluru, India in 2015. Since its inception, Livspace has organized a fragmented industry, bringing together a curated community of designers, brands, manufacturers and contractors. This has resulted in an e-commerce-like trusted and predictable experience for the homeowners. Livspace boasts of a community of 50000+ satisfied customers and over 2000 interior designers.
The company is already the largest employer of interior designers in the country. Livspace currently serves Singapore, Malaysia, Saudi Arabia as well as 30 metro and non-metro areas in India including – Bengaluru, Chennai, Delhi, Noida, Gurgaon, Mumbai, Thane, Pune, Hyderabad, Kolkata, Ahmedabad, Kochi, Jaipur, Lucknow, Indore, Surat, Coimbatore, Mysore, Mangalore, Vizag, Vijayawada.
Livspace has showcased phenomenal growth since its launch, having delivered over 125,000 rooms and selling over 7.5 million SKUs through its platform. The company also delivered 50,000 homes across all our serviceable locations.
The founders – Anuj Srivastava and Ramakant Sharma are former Google and Myntra executives respectively, who are seasoned entrepreneurs and successful angel investors. Livspace’s leadership team combines world-class talent and entrepreneurial experience gathered at some of the best companies in the world.
Livspace has raised around USD 450 million in capital from some of the top global investors including KKR, Ingka Group Investments (part of largest IKEA retailer Ingka Group), TPG Growth, Goldman Sachs, Kharis Capital, Venturi Partners, FFP (Peugeot Group’s Holding Company), EDBI, Bessemer Venture Partners, Jungle Ventures, Helion Ventures and UC-RNT. For more information, please visit: “https://www.livspace.com/”
Job Description
The primary responsibilities for this position would be as follows : Work with software development team and testing team for handling production issues. Providing technical support to clients and L1 support starts with questions regarding functionality and environments , resolving production issues and identifying the bugs in the system and reporting it to the Testing team or development team to provide a permanent fix and find the areas where the product improvement is required.
- Excellent problem-solving skills.
- The capacity to work well within a team.
- Attention to detail.
- Logical thinking.
- Basic knowledge in Networking , Linux,SQL queries , APIs and basic knowledge about testing.
- Interpersonal skills as you will regularly be in contact with colleagues and/or customers.
- The ability to prioritize Incidents and resolve the issues.
- Outstanding listening and questioning skills.
- Report Application Bugs to the Development/Testing Team and on-time following support SLA
- Problem solving and debugging skills
Job Requirement
- You earned B.Tech or equivalent degree in computer science or related engineering field
- You have at least 2-5 yrs of experience working with large scale web products
- Basic programming skills on java or python, javascript, shell script
- Basic knowledge in Networking , Linux,SQL queries , APIs and basic knowledge about testing and development environments.
- Ability learn new technologies quickly
- Strong communication and collaboration skills
- Knowledge on Support Tools (example : JIRA Service Desk, Freshdesk or similar)
- API and platform interface Debugging skills
