Working Student Product Operations

Praha, CZ

Job Description / Skills Required

You will be supporting Coverage Product Team on daily tasks aiming to improve Product Quality.

Day to day tasks:

  • cooperate closely with our engineers, product managers, designers and Commercial teams, as well as our external service providers
  • learn a lot as you go
  • [25%] Monitor Provider's Integration Performance through market deep-dives, data, graphs and dashboards reporting issues or inconsistencies to the responsible teams
  • [25%] Identify and analyze integration issues through logs and communication files (such as XML, JSON) in order to describe, classify and report them to internal teams or external providers
  • [20%] Follow up on issues reported, discussing solutions, providing additional details and ensuring fixing
  • [10%] Provide and maintain reports and supporting internal teams on frequent questions and tasks related to providers' integration
  • [10%] Update documentation and related tasks to ensure maintenance of knowledge base
  • Problem-solver, curious, eager to learn
  • Good communication skills to understand and describe problems, discuss solutions and solve problems
  • Basic knowledge of SQL, data analysis and excel
  • Knowledge of API, XML, JSON is a plus
  • Technical related (Software development, data analysis) field of study

Learn more about Omio Engineering and our Team:

  • https://medium.com/omio-engineering
  • https://www.startupjobs.cz/en/startup/omio-formerly-goeuro
  • https://www.instagram.com/omio/?hl=en

Here at Omio, we know that no two people are alike, and that’s a great thing. Diversity in culture, thought and background has been key to growing our product beyond borders to reach millions of users from all over the world. That’s why we believe in giving equal opportunity to all, regardless of race, gender, religion, sexual orientation, age or disability.

Intrigued? We're excited to hear from you!