Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Bready* to make a change? At Toast, we go above and beyond to understand and meet the diverse needs of our employees. Join our team and help us build and manage world-class compensation and benefits programs! This role will work cross-functionally with internal and external stakeholders to ensure Toast’s compensation & benefits programs within our Asia/Pacific region (“APAC”)operate effectively, compliantly, and support our Toasters. This role reports into the compensation center of excellence in the US, and will have a dotted line to India People & Places team (HR) leadership.
About this roll* (Responsibilities)
- Collaborate with the Compensation & Benefits Teams, and cross-functionally, on a variety of projects involving market research, program design, analysis, budgeting, program implementation, vendor management, and employee communication.
- Be a key member of the APAC People & Places team staff to develop compensation and benefit programs that support Toast’s total rewards philosophy and culture but may include differences to meet local market norms and regulatory requirements.
- Serve as the liaison between local APAC People team staff and our Compensation and Benefits centers of excellence to determine how local compensation and benefits programs will be administered and managed going forward (locally or globally).
- Evaluate competitive practices and positioning relative to the market and make recommendations to ensure our compensation packages and benefits plans are competitive in support of our goal to attract best-in-class talent and support Toast’s talent strategy.
- Partner with the Talent Acquisition team as needed to ensure our compensation packages support our goal to attract best-in-class talent.
- Develop and manage sources of market information, including surveys, professional associations, and networking opportunities. Stay abreast of trends and identify opportunities for program changes.
- Identify and manage working relationships with benefit plan brokers, providers, auditors, and consultants, ensuring quality delivery.
- Provide support to managers and HR business partners on compensation and benefits matters. In response to business needs, provide guidance on Toast’s programs, perform analyses and research, and help develop solutions.
- Ensure employees understand our compensation and benefits programs and how those programs contribute to Toast’s employee value proposition. Work cross-functionally to ensure employees have access to information about their compensation and benefits.
- Escalate ad hoc benefits issues with Toast’s benefits broker and provider as necessary. Respond to ad hoc requests as requested by benefits broker to administer benefits programs.
- Collaborate with APAC People team staff, HR Systems, Payroll and the People Operations teams to ensure benefit plan administration is managed appropriately, including updates for benefit plan changes that require changes to our Workday or other benefits application systems and payroll deductions.
- Provide guidance to users on job profile selection and establish new job profiles, as needed.
- Manage compensation data organization, maintenance, and use, including oversight for market data aggregation applications. Collaborate to ensure compensation data interfaces and cross-system processes operate effectively.
- Work with local APAC People team staff, the Compensation Team, and Legal to ensure compliance with all compensation and benefits regulatory requirements.
- Participate in special projects, which may include due diligence and integration support for acquisitions involving countries outside India and Taiwan. Help to research and establish compensation and benefits practices in new regions as Toast expands its international footprint within APAC.
- Partner with leadership to ensure all compensation and benefits programs operate in alignment with Toast’s culture and business strategy.
Do you have the right ingredients*? (Requirements)
- Masters in Business Administration specialized in Human Resources
- 5 to 7 years of relevant experience of directly supporting compensation and benefits program development and maintenance for APAC countries.
- Ability to manage and analyze large volumes of data using a variety of systems and applications.
- Demonstrated ability to work effectively in a fast-paced, dynamic environment.
- Outstanding communication and interpersonal skills with the ability to work effectively within teams.
- Prior experience working in a regional compensation and benefits role within a US headquartered multinational company is a plus.
- Role is based out of Bangalore and will operate in hybrid model (at least 2 days in office)
Special Sauce* (Nonessential Skills/Nice to Haves)
- CCP, GRP, CSCP certification a plus.
- Experience working in a technology or high-growth industry, a plus.
- Experience using Radford surveys and MarketPay, a plus.
- Experience working with a globally distributed team in multiple markets, a plus.
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
