General Manager Onboarding (RES06639)

Delhi, IN

Job Description / Skills Required

About Us
Livspace is Asia’s largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home. The platform has organized a fragmented industry, bringing together designers, brands, manufacturers, and contractors to enable an eCommerce-like trusted, and predictable experience.
 
The company launched operations in Bengaluru, India in 2015. Since its inception, Livspace has organized a fragmented industry, bringing together a curated community of designers, brands, manufacturers and contractors. This has resulted in an e-commerce-like trusted and predictable experience for the homeowners. Livspace boasts of a community of 50000+ satisfied customers and over 2000 interior designers.
 
The company is already the largest employer of interior designers in the country. Livspace currently serves Singapore, Malaysia, Saudi Arabia as well as 30 metro and non-metro areas in India including – Bengaluru, Chennai, Delhi, Noida, Gurgaon, Mumbai, Thane, Pune, Hyderabad, Kolkata, Ahmedabad, Kochi, Jaipur, Lucknow, Indore, Surat, Coimbatore, Mysore, Mangalore, Vizag, Vijayawada.
 
Livspace has showcased phenomenal growth since its launch, having delivered over 125,000 rooms and selling over 7.5 million SKUs through its platform. The company also delivered 50,000 homes across all our serviceable locations.
 
The founders – Anuj Srivastava and Ramakant Sharma are former Google and Myntra executives respectively, who are seasoned entrepreneurs and successful angel investors. Livspace’s leadership team combines world-class talent and entrepreneurial experience gathered at some of the best companies in the world.
 
Livspace has raised around USD 450 million in capital from some of the top global investors including KKR, Ingka Group Investments (part of largest IKEA retailer Ingka Group), TPG Growth, Goldman Sachs, Kharis Capital, Venturi Partners, FFP (Peugeot Group’s Holding Company), EDBI, Bessemer Venture Partners, Jungle Ventures, Helion Ventures and UC-RNT. For more information, please visit: “https://www.livspace.com/”
Job Description
The role of a General Manager Onboarding, will include developing and implementing strategies to identify and target potential cities within the region for Livspace franchise stores by ensuring the team is effectively deployed to regions where Livspace is not operational, with a focus on new market penetration. This would be by conducting market analysis and competitive research to identify potential franchise opportunities.
 
Key Responsibilities : 
  • Set and meet the franchise onboarding targets for the region on a monthly, quarterly, and annual basis.
  • Track performance metrics to monitor progress towards onboarding goals and take corrective actions when needed.
  • Provide regular reports and updates to senior management on franchise development activities, opportunities, and challenges.
  • Drive the team to actively generate franchise leads through various channels, including business development efforts, networking with building material dealers, architects, interior designers, and contractors.
  • Build and maintain relationships with key stakeholders to promote Livspace's franchise model.
  • Collaborate with ASEs to assist in the closure of franchise deals.
  • Negotiate terms with potential franchise partners to finalize agreements.
  • Ensure that all franchise contracts align with Livspace's operational and legal requirements.
  • Maintain regular communication with franchise partners to ensure smooth onboarding and operations.
  • Act as a liaison between franchisees and internal teams (operations, marketing, legal) to address any concerns or roadblocks.
  • Develop and manage the budget for franchise onboarding activities within the assigned region.
  • Ensure cost-efficient strategies while maintaining high standards for franchise partner support and development.
  • Ensure all franchise stores are compliant with Livspace's standards and policies before they become operational.
  • Oversee the setup process to ensure franchisees meet all brand guidelines in terms of store design, product offerings, and customer experience.
Job Requirement
  • Applicant must possess MBA / PGDM preferable in Sales and Marketing from B-School.
  • Minimum experience required 5+ years
  • Candidate can be from design background as well.
  • Applicants from modular furniture background would be an additional benefit.
  • Role involves extensive travelling to Franchise locations.