Robotic process automation (RPA) has been widely advertised as a panacea for relieving humans of repetitive business processes. But as evidenced by several studies, RPA for the most part has failed to live up to the promise. As an example, a survey by EY found that 30-50% of initial RPA projects fail, and most of those that “succeed” still fall short of the expected return on investment.

At Clear Ventures, we looked into the reasons behind the widespread dissatisfaction with today’s RPA industry. After several discussions with large enterprise companies in our own portfolio, it became apparent that RPA’s poor success rate can be boiled down to three primary factors…

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