I just needed a chain. Instead I got a bad experience.

My daughter and I recently became interested in jewelry making, not for profit, just for a fun hobby. As you can imagine, there are a plethora of options online for stocking up on jewelry supplies but I found something peculiar — very few of these ‘crafting’ retailers have figured out how to make the experience of searching for supplies less miserable. When visiting these sites, I felt like I was online shopping in the early 2000s — how is this even possible?

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